Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

October 29, 2013

We know it might sound like too much flattery to say that ShipStation saved our lives, but it's true! We ship a lot of small orders, many to overseas addresses. It's a snap to set up filters and automated tasks. Then, with the click of a single button, all labels & invoices come flying out - with customs forms already filled out! Plus, you can link shipping providers, and get commercial shipping rates. Win. Win. Win.

You Are Beautiful
United States
About 2 months using the app
August 19, 2019

DO NOT USE. They have broken API functionality with Royal Mail and as a result up to 50% of my shipments went missing. The UK Manager just called me personally and admitted they know about this issue but thought people weren't losing 'too many.'

Sunray Fly Fish
United Kingdom
Over 1 year using the app
July 21, 2013

Ship station is so great. I love how it incorporates all the tools I need to fill an order, prepare an order for delivery and ship. Its connection with Shopify is seamless. It is a huge time saver and I would recommend it to any small business.

www.tinyfrockshop.com

Tiny Frock Shop
United States
About 2 months using the app
August 6, 2014

I am so happy I could cry. I was exporting orders from shopify into a spreadsheet to figure out items I needed to order w my supplier, sorting subtotaling yawn yawn. Now I select my range of orders-print-pick list OMG so easy! Now I get to spend more time doing things that matter. Shipping is a complete breeze. Some of my customers get signature confirmation and some do not. I can automatically assign who gets what. This is so important because should I forget someone needs a signature it could really impact my business. Thank you shipstation you have a customer for life. Rates are 100% reasonable. I saw another app charging $200 a MONTH for someone who ships 500 orders. That is insane. Awesome helpful staff.

Platinum Dream Hair Co
United States
About 2 months using the app
September 9, 2021

Overall great as it pulls in orders from many different stores / platforms. The inventory tracking doesn't seem to work, but otherwise great.

CBSAFARI
United States
Almost 3 years using the app
January 16, 2014

ShipStation has completely changed my business. I have gained valuable hours in my day now that I am using ShipStation to manage my shipping process. The app is very easy to use. It is exactly what I was looking for when I signed up.

YourDoulaBag
United States
About 2 months using the app
December 23, 2013

Ship Station has simplified life for us so much. Before shipstation, we would receive an order, enter all the info into our database software (Microsoft Access), then log on to fedex.com, ups.com, and usps.com to cover all our shipping options. Then we would type the address in, following the piece of paper we printed out.

Now we just log in to ship station, print out our invoices and labels, and ship. I would estimate it has cut our order processing time in half - maybe more. Highly reccomended, especially if using shopify as it integrates so smoothly

Sauvage Swimwear
United States
About 2 months using the app
May 5, 2014

ShipStation provides the best, and most responsive, support in the market for Mac users. Thanks, Ryan, for making it easy for us to ship our VelvetCrates!

VelvetCrate
United States
About 2 months using the app
October 1, 2013

After trying other shipping apps for Shopify, we are convinced that ShipStation is simply the best option available by far! The ShipStation software is a great combination of easy-to-use and powerful. The features are all reasonably accessible and visible, which is important to me. There are also great instructional videos to make it easy for those who just need minimal functionality.

Maritime Supply Co
United States
About 2 months using the app
March 25, 2013

Before the ShipStation app, I was spending hours putting together labels. This has sped up my process immensely, and it lets me look at sales reports!

MCMC Fragrances
United States
About 2 months using the app