Reviews (798)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes across multiple e-commerce platforms, including Shopify, Etsy, Amazon, and eBay. They appreciate its automated rules and seamless integrations, which save time and reduce costs, especially for businesses with high order volumes. The app is praised for its user-friendly setup, real-time order and tracking updates, and features like USB scale integration and customizable shipping labels that boost operational efficiency. It is noted for its reliability and flexibility in handling various package sizes. Additionally, the responsive and helpful customer support and the ability to integrate with various carriers and use merchant-specific rates are particularly valued.

May 31, 2013

Saves us so much time every day. We no longer have to manually enter any shipping information and can process orders much faster than before we signed up. And by syncing with Stitch labs we can use it for our online and offline orders. Easy, Simple and Fast!

Blu Kicks
United States
Over 8 years using the app
April 28, 2013

After being displeased with our old service, we looked at and tried out many many new ways to organize our shipping. ShipStation completely blew the rest out of the water. Now we focus more and the important stuff and let ShipStation automate the rest!

Parkour Shoes and Clothing - Know Obstacles Store - World Freerunning
United States
Over 8 years using the app
October 14, 2013

ShipStation is an absolutely amazing app. Their software has saved both us and our manufacturer HOURS of work. It was simple to set up and very easy to learn. Definitely worth looking into whether you are a small or large company. Integrates seamlessly with Shopify.

Sword & Plough
United States
Over 8 years using the app
September 13, 2013

Awesome app... The best feature is the rate comparison before you create a shipping label.

Genius Pack
United States
Over 8 years using the app
October 28, 2013

ShipStation paid for itself many times over in the first month of use. Between the time saved, address verification, and direct to label printing, it has been invaluable. Thank you!

VeloInk
United States
About 8 years using the app
October 14, 2013

We love ShipStation! We had been using several other shipping programs and ShipStation is the far superior program. We are able to ship more orders, much faster, and with less errors. Not to mention, the customer services is awesome and the interface is so much more aesthetically pleasing. The only complaint we have had is that there is no way to schedule shipping notifications to be sent later (and not right when the label is created). If ShipStation could implement this, it would be so great!

Moorea Seal
United States
About 8 years using the app
July 17, 2014

This software is fantastic. "How I made $40k within Shopify's trial period" is a blog I wrote and includes my experiences w/ shipstation. Find the blog here: www.shirtwascash.com

Shirtwascash
United States
Almost 7 years using the app
September 8, 2013

Hands down the best shipping logistics software for shopify on the market, we have tired all the others even integrated systems with inventory management but Shipstation had the shipping part down so good that it doesn't make sense to use anything else. It's easy to use, easy to manage and the best way to ship. They are also great at constantly looking for new ways to save your money by integrating with new shipping services and offers.

Lollimobile
United States
Almost 7 years using the app
September 18, 2014

Amazing app that is so simple to use! ShipStation will save you time and keep all your shipping needs well organized. Fully integrates with your shipping service provider so you have everything centralized in one place. I am not a tech person and it didn't take me long to setup. If you need support or questions, you will get fast replies! Their team rocks!

SuperiorSkin
Canada
Over 6 years using the app
March 2, 2014

Really amazing. There are a couple features we really wish the app had, but overall Shipstation integrates with Shopify perfectly. So full of possibilities - we're just getting started but will most definitely be using ShipStation for all our shipping needs. Thanks for making such an amazing product!

HopBox
United States
Over 6 years using the app