Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its sleek, user-friendly interface that simplifies order and shipping management. It is noted for excellent customer support and robust features, including vendor dashboards and payout management for multi-vendor marketplaces. The app offers extensive customization, seamless Shopify integration, and reliable performance. Merchants value its support for global vendors with features like currency conversion and inventory synchronization, providing good value for money.
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I had a fantastic experience with ShipTurtle's customer service. They were incredibly responsive and resolved my issue quickly. Their professionalism and dedication to customer satisfaction were evident throughout the process. I highly recommend ShipTurtle for their exceptional service and commitment to their customers.
I've been using Shipturtle for my Shopify store, and I couldn't be happier with the service it provides. This plugin has made order fulfilment and shipping a breeze.
Shipturtle's tracking system is incredibly accurate, and I love the fact that I can monitor live tracking right from my Shopify dashboard. It's a game-changer for me, as it allows me to keep my customers informed about the status of their orders in real-time. This level of transparency has significantly improved my customers' experience and, in turn, boosted my business's reputation.
The ease of use and integration with Shopify is another standout feature. Setting up Shipturtle was straightforward, and it seamlessly fits into my workflow. I've seen a noticeable improvement in my shipping efficiency and accuracy since I started using this plugin.
Not only does Shipturtle make my life as a store owner easier, but it also enhances the experience for my customers. The combination of reliable service and live tracking is a winning formula that has set a new standard for my online business.
I highly recommend Shipturtle to any Shopify store owner looking to streamline their shipping process and provide top-notch customer service.
Thank you for your amazing review! 🌟 We're thrilled to hear that Shipturtle has been a game-changer for your business. Your success is our priority, and we're here to make order fulfilment and shipping a breeze for you. We're honoured to be part of your journey to excellence in customer service.
Easy and simple interface.
Manage your vendors’ orders with ease.
Totally better than other apps available.
Hello Bigwishbox Team,
We're thrilled to hear you're loving the Shipturtle app! 🌟 Your feedback is incredibly motivating, and we're dedicated to keeping your experience top-notch. If you ever have suggestions or requests, we're all ears!
The product is really good and works really well. It’s extensive and has a lot of plugins that help us. Their syncing works really well and their multi store plugin is a life saver.
This app has truly improved my online shop. Connecting my delivery to Shopify is now so simple, and I can't praise their help team enough - they're fantastic! It not only saves me time but also makes my customers really happy. Honestly, if you sell on Shopify, this app is a gem you shouldn't miss out on!
Thank you for your glowing review! We're delighted to hear that our app has transformed your online shop. Our team is here to make your Shopify experience smooth and your customers ecstatic. Happy selling!
The team at ShipTurtle is professional and always willing to help when I need it. They have done a lot of custom work for me, and broke my expectations for their custom capabilities. I would recommend their platform over all other marketplace apps on Shopify. Lastly, their customer service team deserves 5 stars.
Thank you for your fantastic review! We're thrilled you've had a great experience with our team and custom solutions. Your recommendation means a lot to us! 🌟
We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.
Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails.
In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you.
All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help.
I believe you would not be using the app for the last 6 months if you were not given complete support till date.
There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.
From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future. We are currently in a soft launch of our shop and they have been timely in helping us with anything we need.
Thank you so much for your kind words! We're thrilled to be a part of your journey and glad to hear you're having a fantastic experience with Shipturtle. We're here for you every step of the way.
Several technical errors and glitches. The support team we're unhelpful and quite rude. We have since moved to Multi-Vendor Marketplace which we recommend.
Dear client,
We spent almost 1 hour with you to demostrate our app and features.
You wanted our support features on the Enterprise plan, while staying on a free plan.
We shared our website's published policy several times in our conversations lasting 2-3 days, but you insisted not to go with it.
Not a single error or glitch was shared by you, nor was any money charged.
Here’s to thank you for the excellent app you did for multi-vendor activity’s success. I really appreciated the teams' welcoming and the time you spent with customers.
Thanks a lot ! your words encourage us to do better