Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

January 30, 2020

Super easy to install and get integrated with Shopify. Our customers love the new service we offer with Shipment tracking pages and email notifications. Would recommend any time and should be something every Shopify store integrates to keep customers up to date on their shipments.

Beaugrab
India
2 months using the app
February 26, 2019

This app is very conveninent and easy to use! Moreover, it definitely helps in tracking, all you gotta do is just input the NO. and it'll be sent to the customers. Not to mention amazing support as well :)

Easily Improve Eyebags And Wrinkles
Singapore
About 2 months using the app
December 18, 2019

Shipway is the best tracking tool I have ever used. It is very useful, offers me very accurate tracking information of my parcels. Besides it also provides professional customer service. highly recommended.

Spincarts
India
About 2 months using the app
May 10, 2019

It is a very good app. Lots of features which can help in grow your business as well as customer satisfaction.

store61
India
About 2 months using the app
May 8, 2020

the app works very well, it can be customized and translated without problem. They have a WhatsApp support and they always attend you perfectly and quickly.

MímateMucho
Spain
About 2 months using the app
Edited March 18, 2020

Thank you for your services, I am very happy about this app, good services by WhatsApp from customer services help me to set-up the service, 5 stars.

Babbazzy
United Kingdom
About 2 months using the app
April 21, 2023

The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders.

Naivri
India
About 2 months using the app
September 20, 2021

I am using this app quite a while now they i have amazing features and the customer service is also amazing whenever i need help shipway customer support was there for me.

The Pahadi Story
India
About 2 months using the app
September 30, 2019

Excellent service and User-Interface, Called Directly to Configure the Settings. Will Update after few Weeks.

WOODSALA
India
About 2 months using the app
January 23, 2020

Shipway has been a huge help to our store. It makes it easy for us to keep track of all our shipments in one place and send us notifications if there are any shipping issues or delays. It also keeps our shipping customers informed via the custom shipping notifications so they can always keep an eye on their shipping status while in transit. Thanks guys and keep up the great work!

vitalestore.com
India
About 1 month using the app