Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

June 25, 2019

I appreciated good services they have... so they have Professional at work and I will enjoy with this bractice

SKIN CARE
Saudi Arabia
19 days using the app
Shipway replied July 6, 2019

Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in

April 24, 2019

Parece bom... estou positivamente surpreso .. é excelente para novos donos de lojas que estão começando e não querem gastar muito dinheiro em um aplicativo.

Alexandre Souza
Brazil
17 days using the app
May 27, 2020

This app helps me get reviews on my store and it helps me get people to trust my store way more than just a store with no reviews!!! Notification on the right time to my customer with tracking details are very impressive.
Customer support is very good and they reply me on my all query, highly recommend.

My Smart Health
India
12 days using the app
June 5, 2018

All tracking features in one package. Great work shipway.
+1 Kudos :)

Anti Theft Backpack India
India
6 days using the app
Edited June 11, 2019

great concept and i believe a little outdated but functional. they have a quick live chat support which is impressive. the drawback for me right now is that i'm setting up a brand new store and their plans are prepaid bulk orders for tracking and email and all kinds of stuff. it's great but i don't want to prepay for something i may not even need yet or at all.

Secure Pet Resource
United States
5 days using the app
December 28, 2021

I have been trying to find an app that works with Royal Mail and this is the only one that I can find.
Very impressed so far. There was one small issue when I first installed it but the support team sorted it out very quickly.
Definitely recommend this app.

VM Aquatics
United Kingdom
3 days using the app
August 21, 2020

awesome app and excellent support team
staff is very friendly they pick up the call when we need any help or support!

Soni Fashion® - Gold Plated jewellery Online Shopping Store
India
3 days using the app
June 26, 2019

I appreciated their good service. Customer support is efficient with good approaching attempt. Was having issue to show tracking widget on our store and it is resolved by the help of support.

D' Charmz
United States
About 3 hours using the app
Shipway replied July 6, 2019

Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in