Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

July 17, 2021

Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.

The Hot Tub People Inc.
Canada
Over 1 year using the app
Shogun Labs, Inc. replied July 19, 2021

Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂

Please reach out to us if there's anything else we can help you with.

Sweetan | Team Lead | Support

August 10, 2018

Have been using Shogun app and our team have been very satisfied with the app. It lets you create the page to your liking or design and so easy to use. Definitely, recommend this app to people who'd like to add more to their website.

The Heather Grey
Singapore
Over 1 year using the app
December 4, 2020

I have been pretty happy with this application and their support. Honestly, I went quite a few months not having used the application after installing it - and wasted some money - but once I started putting to into use I found it very easy to use and helpful in creating tailored shopping experiences for our customers. I did recently run into an issue where reviews from Okendo would not display using their built in widgets, but I sent an email and their support team helped me out right away. I have no major complaints. It is a solid app.

Quikflip Apparel
United States
Over 1 year using the app
Shogun Labs, Inc. replied December 11, 2020

Glad to hear that Shogun helped you tailor your shopping experiences! Thank you for your great review!

Karl | Team Lead, Technical Support

November 13, 2017

Yes it was all fine. I found some things a bit tricky but the developer helped out and was patient and sent me videos to watch which made it easier to understand. Mostly the response time was good but there were some delays of 8 hours or so between asking for help and getting a reply which was frustrating at times, but overall quite happy.

Twisted Twee
United Kingdom
Over 1 year using the app
December 14, 2022

The Shogun support team are phenomenal and respond very quickly to any questions we have. Justine in particular has been great to work with; she is always happy to help with any issues that arise and replies with detailed responses. No question has been left unanswered and Justine continually goes above and beyond! Thank you for all your help.

Grace Loves Lace US
United States
Over 1 year using the app
Shogun Labs, Inc. replied December 17, 2022

Hi there, Madeleine! Thanks for leaving us a review.

We are very glad to hear about your positive experience with Shogun as an app and our support team. Justine and the entire support team are always happy to go above and beyond when it comes to ensuring the questions are answered and resolutions are detailed. 😊

I'll be sure to share the feedback with Justine and the support team.

We appreciate your support and will look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

June 3, 2021

Easy to use with interesting tools and good support! I recommend it to who want to do a pro e-commerce shop.

WARED
France
About 1 year using the app
Shogun Labs, Inc. replied June 3, 2021

Glad to hear that the app was easy to use and that we have provided good support. That's very kind of you to say. If there is anything else we can help with, please just let us know :)

Kalen | Team Lead, Support
Shogun Page Builder

November 30, 2022

We've used Shogun to create landing pages for individual products, collection pages as well as blogs. The support staff have been really helpful and their responses have been incredibly quick.

Adnams PLC
United Kingdom
About 1 year using the app
Shogun Labs, Inc. replied December 5, 2022

Thanks for leaving us a review, Will.

We are happy to hear that Shogun has been helpful when it comes to creating landing and other pages for your store.

Our support team is always available to assist and answer questions for you. Please let us know if you have any other questions.

Sweetan | Client Services
Shogun Page Builder

June 25, 2019

Easy to learn and use for people who don't know how to code. Huge number of sections to choose from. The only thing that needs work is the responsiveness of some sections between desktop and mobile design. A lot of our sections need to be redesigned for different screen sizes. Otherwise no complaints!

Elevar Sports
India
About 1 year using the app
August 13, 2018

Shogun is a good app for building basic layouts for pages if you are not familiar with the process of building a custom web page.

Anysizeartandplants
United States
About 1 year using the app
June 3, 2019

Shogun has helped fix one of the biggest deficiencies in Shopify, the ability to customize sub pages. Most themes have beautiful home pages but seriously lack in the shop and blog pages.

Shogun is a WYSWYG application that makes drag and drop customization easy and efficient. I would highly recommend this app to web designers who are building rich multi page websites off of Shopify.

A few downsides; the text blocks are somewhat limited on font availability although the header blocks seem to contain all the same fonts as Shopify. Also sometimes going back and editing elements that have several layers can be frustrating.

HerbBox Co
United States
About 1 year using the app