Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

July 21, 2021

I really like this app and Shogun is really performing BUT also at the same more complicated compared to other available tools. Nevertheless, if you invest some time and explore the tool, you will learn it quiet easy!
Great thing is that the support replies usually within just a few minutes and is really helpful in every matter!

Veggie Wolf
Netherlands
Over 1 year using the app
Shogun Labs, Inc. replied July 22, 2021

Thank you for your review and your feedback! Sorry to hear that you find Shogun a bit more complicated - if you have any feedback on improvements that we could make we would love to hear from you! Please feel free to send them over to the support team and we can make sure that they get to the right team.

Happy to hear that the team could help you out!

Karl | Team Lead, Technical Support

February 15, 2022

Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.

SPACE 519 | The Lunchroom
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2022

Thank you for your review! We really appreciate it.

Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).

Karl | Manager, Technical Support

February 15, 2022

I use this app to create clean looking blog posts for my retail site. I will say the users ability to navigate the site is quite simple and Shogun has done a nice job offering many functions to truly make it customizable. The reason I have reduced my rating by one star is due to the inflexibility on the users end in choosing a package. The monthly fee does not reset your page count, meaning if you are using this app for the ability to create many pages for a site it will get costly. With that being said the Shogun support time was able to adjust my package slightly for my needs. I will continue using this app in hopes of the page limit aspect of pricing will be adjusted in the future for the users specific needs.

Mensies
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2022

Thanks so much for taking the time to write such a thoughtful review. I'm happy to hear that you've found that Shogun offers many functions to make things more customizable. That's awesome that support was able to help :)

In regards to your concerns about the plans and pricing, I will pass that along to the team that manages this. Thanks so much for the feedback. We truly appreciate it!

Kalen | Team Lead, Support
Shogun Page Builder

September 16, 2019

Shogun is an app that works very well as a page builder! There are still some kinks that need to be worked out but they are constantly updating and improving the UI. Customer Service also responds quickly and works hard to solve issues for you.

Content Enablers
United States
Over 1 year using the app
November 16, 2018

plugin is very good, but how can you pleae tell me how to open modal popup on button click ?

Thanks.

Moji
United States
Over 1 year using the app
July 17, 2021

Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.

The Hot Tub People Inc.
Canada
Over 1 year using the app
Shogun Labs, Inc. replied July 19, 2021

Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂

Please reach out to us if there's anything else we can help you with.

Sweetan | Team Lead | Support

August 10, 2018

Have been using Shogun app and our team have been very satisfied with the app. It lets you create the page to your liking or design and so easy to use. Definitely, recommend this app to people who'd like to add more to their website.

The Heather Grey
Singapore
Over 1 year using the app
May 22, 2023

Great if you have people in your team who can't code and just need to quickly and easily build dynamic pages - can create conflicting code if you have already used HTML in the standard Shopify page builder but overall we are happy with the app.

The support has been great, super responsive, and answered any queries promptly.

Millbrook Healthcare
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied May 24, 2023

Hi there, Ruby! Thank you for sharing your feedback. We appreciate you taking the time and leaving us this review.

We are glad to hear that Shogun has been helpful when it comes to non-code-based experience. We designed the app with that in mind. We'll be happy to assist in case you notice any conflicts.

I'll be sure to share the kind words with the entire team and we'll look forward to assisting you again in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

December 4, 2020

I have been pretty happy with this application and their support. Honestly, I went quite a few months not having used the application after installing it - and wasted some money - but once I started putting to into use I found it very easy to use and helpful in creating tailored shopping experiences for our customers. I did recently run into an issue where reviews from Okendo would not display using their built in widgets, but I sent an email and their support team helped me out right away. I have no major complaints. It is a solid app.

Quikflip Apparel
United States
Over 1 year using the app
Shogun Labs, Inc. replied December 11, 2020

Glad to hear that Shogun helped you tailor your shopping experiences! Thank you for your great review!

Karl | Team Lead, Technical Support

November 13, 2017

Yes it was all fine. I found some things a bit tricky but the developer helped out and was patient and sent me videos to watch which made it easier to understand. Mostly the response time was good but there were some delays of 8 hours or so between asking for help and getting a reply which was frustrating at times, but overall quite happy.

Twisted Twee
United Kingdom
Over 1 year using the app