Reviews (3,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

December 30, 2020

Amazing and quick service! Very easy to understand guided responses. Very friendly agents. Easy to communicate.

AK Vibes
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied December 30, 2020

Thank you for your review! We really appreciate it. :D

Karl | Team Lead, Technical Support

January 26, 2022

Would like to say a big thank you to Rhys and the team at Shogun. The support I received was very helpful and super speedy.

Vet's Kitchen
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied January 26, 2022

Thank you so much for leaving a review! I will pass along your kind comments to Rhys :) So glad to hear that the support you received was helpful and quick.

Kalen | Team Lead, Support
Shogun Page Builder

July 31, 2021

Hands down the best customer service I have EVER received for any product (physical or digital.) My support ticket received a response with a solution in less than 3 minutes. I'm very impressed.

Sierra
United States
Almost 2 years using the app
Shogun Labs, Inc. replied July 31, 2021

Hello Jeff! Thanks a lot for the review. 🎉 We sincerely appreciate your feedback.

We are happy to hear that you are having a good experience with Shogun and our the team could help you.

Please do let us know if we can be of any further assistance! 😊

Sweetan | Team Lead | Support

June 16, 2021

Love the app and their support is amazing. I am not a tech person, but it is very intuitive and they have so much resources

My Handmade Wedding CO
Canada
Almost 2 years using the app
Shogun Labs, Inc. replied June 17, 2021

Thank you so much for your review! We really appreciate it.

Let us know if we can be of any help :)

Karl | Team Lead, Technical Support

April 6, 2018

Had a developer set this up originally, but my team and I can easily use this app to add or modify pages. Tools/menus are straight forward and make a lot of sense. They are easy to use.

Assurestart Cyber
United States
Almost 2 years using the app
Edited May 20, 2019

I love this app. It's helped me fast-track my site and allowed me to fully customise the template. It's awesome.

The only issue I have with Shogun Page Builder is the SLIDER. It's very good, looks great, but when it comes to customising it, such as replacing one of the pictures/slides, I've had to delete each picture/slide until I got to the slide I wanted to replace, and then re-add the just deleted slides.

Perhaps there's a better way of doing it, but I've not found a way.

Because of that issue, which is time consuming, I give it 4.5 stars (can't reflect portion of stars on the ratings), however, it's a fantastic app.

Cheers Shogun!
aviagrafix.com

After following the instructions you provided, I now rate this 5 stars.

THANK YOU!

Aviagrafix
Australia
Almost 2 years using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Patrick! Thanks for the kind words and the feedback. With the slider, you can actually just click the arrows or dots on the slider in the editor to get to the content you want to delete; no need to delete all the slides/content until you get to that slide. The slider has the arrows and dots showing by default, but if you toggled them off, you can add them back in in the righthand sidebar (show arrows/ show dots). If you have any questions about this, please email our global support team at support@getshogun.com . Thank you! - Nick (Cofounder, Shogun)

May 8, 2020

I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!

HRITEK
United States
Almost 2 years using the app
Shogun Labs, Inc. replied May 11, 2020

Great to hear that Andre could help you via live chat! Always happy to help!

Please do not hesitate to reach out if you have any other questions! :)

Karl,
Team Lead, Technical Support

January 7, 2020

Shogun is a very intuitive design tool. I couldn't accomplish the same level of store customization without it.
The technical support team is great they always answered my questions quickly. Thank you.

HomeoLux
United States
Almost 2 years using the app
March 16, 2018

The software is phenomenal: super intuitive and easy to work with. On the rare chance that I'm not sure how to make something happen, support is also extremely responsive. Definitely recommend to others!

Printm3d
United States
Almost 2 years using the app
September 5, 2017

love this tool! best shopify app available. so convenient, allowed me to have 90% of my store editable by anyone in the team

Eight Sleep
United States
Almost 2 years using the app