Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

Edited January 24, 2019

Straight foward and very easy to use in general, however I would like the app to be completely integrated with the actual admin back-end.

Vêtements Mandala
Canada
9 months using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Cynthia! Thanks for the kind words. Can you explain the admin integration a bit more? Always happy to hear client feedback, we use it to plan the roadmap for our product features. Please email support@getshogun.com so we can collect that feedback and explore options for deeper integration. Thank you very much :) - Nick (Cofounder, Shogun)

August 13, 2019

great app. Helps me make the changes I need without needing to know code. Once you understand how to use it, it's all good.

Sierra Blu Fashion
United Kingdom
8 months using the app
September 18, 2018

Very easy to use and a huge step up on Shopify's standard blog/page builder.
Overall a very positive addition to our store and would definitely recommend to others.

A few slight tweaks could improve the overall experience:
Mobile optimsation doesn't display exactly as it does on a mobile device. The 'advanced settings' box are difficult to input data in to as you can't see what numbers you're putting in. Bit of guesswork needed.
The in app picture compression/editing software does not always work well enough to use.

Le Col
United Kingdom
8 months using the app
Edited December 1, 2015

Update: 12/2/15 ---- ****
App has issues with Firefox. So, use Crome or Safari to work with this product until they fix. The team at Shogun was quick to respond and address my issues.

Now that it is working, the app is pretty good. Does exactly what they claim and I am very pleased. Only 4 Stars as their documentation is still lacking. But I highly recommend this app for anyone wanting to work within their a theme and get some control over layout. I was able to use their columns to create pricing tables that could not be done any other way (or without custom coding), plus some other good results.

-------------

[Original Post below] Happy Customer Now!

Could not uninstall this app soon enough.
Looks simple and should be. Could not "drag and drop" anything. Tried every option and nothing.

No manual or documentation to easily find. Not worth the 20 minutes I cannot get back after using (or trying to use0 this app.

Insider Wine Club
United States
8 months using the app
November 28, 2017

App works great and gives me the control that Shopify lacks, to customize my pages. It doesn't take long to figure out the system but after using it for a while you learn the tricks to make things better structured. Great way to personalize your website without going crazy learning a whole new system.

Get Down Art
United States
8 months using the app
January 13, 2020

App is great, I just wish there were better photo editing/resizing features that would make it easier for building the page!

Naked Zebra Retail
United States
8 months using the app
July 25, 2023

The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.

styleMbellished
United States
5 months using the app
Shogun Labs, Inc. replied July 27, 2023

Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.

We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.

My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder

July 26, 2019

The page builder is fairly decent. I'd give 5 stars if there was an option to add in custom CSS per page.

Kodiak Cakes, LLC
United States
8 months using the app
December 18, 2017

Shogun overall is great. They make creating pages very simple and easy. I have had a problem or two with the responsiveness, but even when I did the team was very quick to address and fix the issue. Great app.

Nutrasumma
United States
7 months using the app
Edited April 24, 2016

Greetings,

We have been working with Shogun for the past 1-2 months on our pages and it has been a good deal of work, back & worth communication, but ultimately great experience in customer service- Finbarr has been providing us with great help & support in the process of building pages and activating certain features and adjusting configurations!

4 Stars and not 5 due to honest opinion towards Shogun's ability to improve on some of the features and possibility to have more thorough tutorials regarding building blocks, like markdown, http, etc.

Looking forward to Shogun's soon-to-come update, to be able to use different templates, simultaneously on different pages.

And possibly Parallax Effect?! :)

Ez Poxy
United States
7 months using the app