Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

August 6, 2020

Shogun gives you incredible freedom, I don't know how any fast paced shopify store can run without Shogun! Great support. My favorite app.

NAKEDCASHMERE
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 11, 2020

I'm so happy to hear that we are your favorite app! We know there are many great ones out there so that is a really big compliment.

Kalen | Team Lead, Support
Shogun Page Builder

January 19, 2021

Great Support Team! Responded to my request promptly and within two emails my request was handled. Thank you!

Little Debbie
United States
Over 1 year using the app
Shogun Labs, Inc. replied January 21, 2021

Thank you for your review! Really appreciate it. :)

Karl | Team Lead, Technical Support

Edited October 22, 2018

Thank you for creating such an awesome product that makes Small Businesses that don’t have a big team look BIG! Shogun is Amazing!! If you’re looking for a user friendly app that helps you build stunning web pages, Shogun is it.

AngelaTezeno.com
United States
Over 1 year using the app
August 24, 2022

A superb app with excellent customer service and support. Easy to use and allowed me much more freedom and creativity when used in addition to the Shopify templates. When I had a problem, Shopify directed me to Shogun's support team who responded immediately and resolved the issue in no time. Highly recommend.

Adeptio Drinks
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied August 25, 2022

Hey there, Johnny! We appreciate the honest feedback in the form of a review.

It was great to communicate with you and I am happy to hear about your positive experience with Shogun and the support team. We designed Shogun to ensure you have ease of use along with the creative freedom required to design the pages for your store.

We are always available to assist you in case you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

February 26, 2022

Amazing app and with awesome customer service.
There's, naturally, a learning curve with any complex tool such as this one, but Shogun has all the resources to make picking it up a breeze The staff are also super helpful and responsive. Usually taking less than 2 hrs to reply, and with very targeted & specific advice, often including a custom video recording of your page to make it easy. Love this app.

Plntd.ae
United Arab Emirates
Over 1 year using the app
Shogun Labs, Inc. replied February 26, 2022

Thank you so much for the review!

We are super excited to hear that you are enjoying Shogun and having a good experience. Our support team is always happy to assist and answer the questions and when possible, we try our best to record custom videos.

Thank you so much for your love and support and let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

April 1, 2020

Shogon has been a great experience and is a seamless to use page builder. I had only one small issue trying to figure something out and Andre at customer support helped me to resolve it extremely fast with amazing service!

Ecodrive LLC
United States
Over 1 year using the app
May 25, 2021

The app is great for setting up landing pages for marketing. Really loved how quickly I could turn around pages for our marketing team without having to write out new pages in liquid or build dynamic themes. But, the best part of this app has to be the support. I gave some pretty specific questions and not only were they answered by the team, but I was given specific links to shopify to help me solve them despite this not being shopify support. I was also given detailed information as to what my problem was and why in developing my page and add to cart button. Thanks Justine and Joseph!

Aluma
United States
Over 1 year using the app
Shogun Labs, Inc. replied May 27, 2021

So glad to hear that the landing pages have helped you in your marketing campaigns! We certainly aim to make it as user-friendly as possible. Thanks for all of the kind words. I'll pass along your comments to the support team!

Kalen | Team Lead, Support
Shogun Page Builder

November 19, 2020

Built some beautiful landing pages (and "About" pages) with this app. Templates are great. Justine (in their Cust Service group) helped me very quickly with some troubleshooting. Altogether a really great platform that fills the "holes" with traditional Shopify themes!

Latigo Coffee
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 19, 2020

Awesome! Thank you for taking the time out of your day to leave us this review, really appreciate it! Great to hear that Justine could help you out. :)

Karl | Team Lead, Technical Support

March 25, 2019

So helpful at saving you time with tasks that for someone with little experience are not always straightforward.

Maker&Son - Australia/New Zealand
Australia
Over 1 year using the app
Shogun Labs, Inc. replied March 25, 2019

Thank you very much for the kind words Alex. We are here to help. Email us at support@getshogun.com anytime you need anything. - Nick (Cofounder, Shogun)

May 13, 2022

I truly love using Shogun. Been using their page builder app since 2016. Combine it with an OS 2.0 theme, the possibilities are endless! I haven't reached out to their support all those years until recently and I'm amazed! I thought it would take them days to respond via email but it took them just 10 minutes to resolve my problem. Thanks, Monique and the entire Shogun team. -Jose

TheStemKids
United States
Over 1 year using the app
Shogun Labs, Inc. replied May 14, 2022

Hey there, Jose! Thank you so much for leaving us a review.

We are super glad to be able to serve you and we greatly appreciate all the love and support. It's amazing to hear that Shogun has been helpful all these years. 😊 Thank you so much for the honest feedback.

Our support team is available 24/7 and tries to ensure that we get back to you with resolutions and answers at the earliest. I'll be happy to share the kind words with Monique and the entire support team. 🤩

Please do let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder