Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

November 21, 2017

excellent support! Had an issue and received rapid reply.

Livewellargentina
Argentina
Over 1 year using the app
January 16, 2019

He couldn't fix the problem because it was a custom CSS issue, but he was very quick to respond regarding the issue and was as helpful as possible! Thank you!

Rachel Ashwell Shabby Chic Couture
United States
Over 1 year using the app
Edited July 18, 2019

App works well and is intuitive. Support is top notch! They will get 5 stars once the responsive is worked out better.

HairMax
United States
Over 1 year using the app
April 21, 2022

Very straight forward to use. There is also a plan that has an option for live chat support which is very responsive and helpful.

Bembi Australia
Australia
Over 1 year using the app
Shogun Labs, Inc. replied April 22, 2022

Thank you so much for leaving us a review of your experience with Shogun and the support team. We are glad we could help.

Please let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

October 19, 2020

Great, easy to use app and a fantastic support team - friendly and respond in less than 24hours!
100% would recommend.

Knock Knock by Smith & Brock
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied October 21, 2020

Glad to hear that the team could help you out! Thank you for your review!

Karl | Team Lead, Technical Support

January 7, 2019

Hi team, when we click onto the shopping cart on desktop and mobile, or the navigation button on mobile, it does not shop any characters. The name, price are not shown. Please help.

Cobo Vault
China
Over 1 year using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Lixin- Sorry to hear about the trouble. This was a theme conflict, and we'd be happy to fix it for you. We're in the middle of a project to QA test all themes our clients use. We reached out, but haven't yet heard back from you. If you'd like us to fix this for your please send us an e-mail to support@getshogun.com. Thank you. - Nick (Cofounder, Chief Product Officer)

June 22, 2020

Super duper easy to use, really quick and friendly support team, integrates perfectly with themes and has heaps of customisability! Can't fault it! :)

BEAR
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied June 22, 2020

Thanks so much for your positive review! I will pass along your kind comments to the support team :)

Kalen | Team Lead, Support
Shogun Page Builder

March 16, 2021

Shogun is amazing. A must have app that should be auto installed. There installation was great and the support was so smart. They replied with video of the work they’ve done. I’ve never seen a support team be so thorough.
Can’t wait to grow my business so I can go headless with them!

LUHV STORE
United States
Over 1 year using the app
Shogun Labs, Inc. replied March 18, 2021

Thank you for your review! Really appreciate the kind words that you have for Shogun and so happy to hear that you are enjoying the app! We can't wait to see your business grow, too. 💪

Let us know if we can help with anything!

Karl | Team Lead, Technical Support

November 23, 2016

Really good app. struggled a bit at one stage, but the guys there were brilliant and quickly on to things
Lots of capability away from our theme and great customer service and now it seems it can be used for the blog page = excellent news for us

Mytoolkit
United Kingdom
Over 1 year using the app
November 22, 2019

Excellent app! Makes it very easy to visually adjust your pages on your website. I rarely need support because it's a great product. The one time that I needed support, Charles replied very fast and quickly resolved the issue for me within my theme. Very pleased with both product & service!

BlackTie.com
United States
Over 1 year using the app