Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

June 11, 2018

Ease of use! If you have 0 code knowledge this app makes it SUPER easy to create beautiful pages. Also the fact it lets you create responsive pages and gives you the option to show what you want on desktop or mobile is awesome!

Susanlancidesigns
United States
About 1 year using the app
March 31, 2021

Once you master its specificities, the app is super helpful. It saves a lot of time and back and forth with devs.
Terrific support as well!

Ernest Leoty
United Kingdom
About 1 year using the app
Shogun Labs, Inc. replied April 1, 2021

Thank you for your review! We really appreciate it and I'm glad to hear that you are finding Shogun useful!

Karl | Team Lead, Technical Support

November 27, 2018

I have used Shogun for multiple outside campaigns and it has been awesome! Black Friday specials, charity events, and special events.

Dogloverstowel
United States
About 1 year using the app
April 8, 2019

Best landing page builder for Shopify , and I have tried them all ...

and the support is excellent

Dan

Luminezz.com
United States
About 1 year using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much Dan! I agree that our support team is awesome :) Thank you for showing appreciation. -Nick (Cofounder, Shogun)

June 11, 2020

Excellent tool, the app gives you a great option for Marketing Ideas and the customer services are simple Great!!! Highly recommend it for Landing Pages and A/B Testing

CYSM Shapers
United States
About 1 year using the app
Shogun Labs, Inc. replied June 15, 2020

Glad to hear that you are finding the AB testing helpful and that our support team could help you with any questions that you had!

Thank you for your review!

Karl,
Team Lead, Technical Support

Edited March 15, 2018

So far, so good! Super easy to create a landing page and it looks professional too! Spend the past day trying to learn to code a landing page myself, for shopify... decided to spend the $19 / mo to save a few weeks of learning to code, and glad I did, well worth the money.

Update: While building out my landing pages, whenever I run into an issue I have emailed support and they have been great at getting back to me quickly, and solving my issues. 10/10, great service and product.

Arcrings
United States
About 1 year using the app
August 12, 2017

Its definitely a pleasure to review this tool, not just because its features but also because of the team that is behind it. I encountered a bug in the tool, contact their support and with in no time i got a response from the co founder. After few hours the bug removed and i was able to continue. The response and time it took to get it fixed i exceptional because of the fact that usually tools like this are not very well maintained by teams but this is definitely not in this case.

Saad Siddiqui

Hudson Daniel Group
United States
About 1 year using the app
July 26, 2018

This app is a total life saver. Without out, there's no way I'd be able to code the kind of customization it allows for. It also makes the entire process of page building super easy. Plus their customer service support team is top notch - any time I have a question, they're really quick to respond with helpful and friendly answers. Highly recommended!

I Like That Lamp
United States
About 1 year using the app
April 4, 2018

It's a great app that does what it promises. I like it that they keep adding new features. Very powerful and definitely a valuable tool to enhance any Shopify store. Recommended.

Chokeshopify
United States
About 1 year using the app
Edited August 23, 2021

After using them for 6 months, i have changed my rating to 5 star. The technical team really knows their stuff and will roll up their sleeves and help resolve whatever issue you are having. They are 100x better than shopify support (useless other than basic stuff), even better than klaviyo support and they are pretty good. The most important thing about shogun support (get the paid support, Worth more than the tool!) is they can execute! They can save you countless hours in trouble shooting. Whatever they cant do is usually a limitation of the tool shopify third party connection. They will try hard and thats what sets them apart. Best support of any app in shopify store. Keep in mind that most limitations are due to the shopify ecosystem… App is promising BUT I don't recommend it at all. If you even look at any production file in the editor, it will trash the theme and page look. You have to import into the editor. So you can't simply edit a page and it becomes a pain in the ass because the editor is not allowed to add code to the page by shopify. Thats why you have to import. so if you forget and go to a published page and open it in the editor, its trashed. Oh BTW if you use Rewind Backup app to restore the damaged file, it doesn't restore it because the extra code was added by Shogun. What it does do is restore the text that was saved... so you have to look for the code that was added and remove it.

immunizeLABS
United States
About 1 year using the app
Shogun Labs, Inc. replied October 1, 2019

Hey Pascal! I think Charles reached out to you, but it appears that this code is actually not coming from Shogun. All Shogun related code should be contained within a div with the class .shogun-root, and this piece of code is not. It appears to be coming from your theme. The issue was found in product.liquid file. We have gone ahead and fixed it for you as a courtesy. Shogun itself leaves a very light footprint, it's only a couple lines of code, and is easy to remove. This is one of our differentiators. Let me know if you need any more help :) - Nick (Cofounder, Shogun)