Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

August 17, 2023

I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!

WITH HARPER LU
Australia
6 days using the app
Shogun Labs, Inc. replied August 21, 2023

Hey there, Lucia! Thank you so much for taking the time and leaving us a review.

I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️

We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶

Sweetan | Client Services
Shogun Page Builder

July 6, 2023

The app is very powerful and the team is really fast to help and resolve issues.
Highly recommended.

Vetopia
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied July 11, 2023

Thank you so much for leaving us a review, Yvan.

We are happy to read your honest feedback and are glad that Shogun is powerful for your requirements and that our support team was able to help resolve the issues for you.

We also appreciate the recommendation and we'll look forward to assisting you again in the future. 🫶

Sweetan | Client Services
Shogun Page Builder

May 3, 2023

Their team is super responsive and fast. I'm a marketer by training, not a designer. They make it so easy and even helped with troubleshooting issues I was having. I'm now using them with two clients and will recommend to my others.

Chef's Mandala Gourmet Store
United States
3 days using the app
Shogun Labs, Inc. replied May 4, 2023

Thank you so much for leaving us a review, Tina! 🤩

We are super glad to hear that you are having such a wonderful experience with Shogun and our support team. Our team strives to ensure that we reach out in a timely manner and answer the questions you have.

Thank you so much for your honest recommendation and we'll look forward to assisting you again. 😊

Sweetan | Client Services
Shogun Page Builder

September 19, 2023

Easy to use and the support is superb!

Privateer Bikes
United Kingdom
About 3 years using the app
Shogun Labs, Inc. replied September 21, 2023

Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review.

We are super excited to hear that Shogun has been easy to use and that our support team has been able to help.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

July 20, 2023

Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)

My Store
Israel
3 days using the app
Shogun Labs, Inc. replied July 23, 2023

Hi there, John! Thank you for taking the time and leaving us a review.

It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊

We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

July 21, 2023

Rhys has showed me very professional support, proven that he's very reliable and great at his job, what's more Rhys made sure to solve all my problems.

My Store
Poland
6 days using the app
Shogun Labs, Inc. replied July 26, 2023

Hi there, Adam! Thank you so much for taking the time and leaving us a review.

I am super glad to hear that Rhys was able to help resolve the issue for you. He is indeed awesome and I appreciate the kind words. I will be sure to pass the feedback with him and the entire support team.

Please let us know if there's anything else we can assist you with. 🫶

Sweetan | Client Services
Shogun Page Builder

Edited November 27, 2023

Great customer service and knowledgeable support :)

BrilliantPad
United States
Almost 2 years using the app
Shogun Labs, Inc. replied August 21, 2023

Hi there, Vanessa! Thanks for leaving us a review.

I am glad to hear that Leah was able to help with the design of the landing page you were working on. She's indeed awesome and I am happy to share the kind words with her and our entire team.

Please let us know if there is anything else we can help you with. 🫡

Sweetan | Client Services
Shogun Page Builder

July 27, 2023

Easy to use, very intuitive and offer much more flexibility than any themes I worked with, but the best is super fast and very reliable customer service!

Colorescience UK
United Kingdom
2 days using the app
Shogun Labs, Inc. replied July 31, 2023

Hi there, Chris! Thank you so much for leaving us a review of your experience with our app and the support team.

We are happy to hear that you are finding Shogun to be easy to use and intuitive when it comes to flexibility. Thanks. 💜

Our support team is always here to assist. Please let us know if you bump into any issues or have any further questions. 😊

Sweetan | Client Services
Shogun Page Builder

Edited October 30, 2023

Great help, thank you, Leah!

SOPHIA MAE
Netherlands
About 1 year using the app
Shogun Labs, Inc. replied July 4, 2023

Thank you so much for such kind words and the review, Machteld.

We are excited to hear that Shogun has been the perfect match for your requirements and that the app has been helpful when it comes to building and designing landing pages, the way you want them with the drag-and-drop elements we have. I agree they are super easy to use and require no code. This means a lot to us. 😊

Also, I will surely share the feedback with James and the rest of our team. We are glad that we could help and we'll be here to assist and answer the questions again for you. ❤️

Sweetan | Client Services
Shogun Page Builder

July 26, 2023

Needed help with a form issue and Rhys was very responsive and helpful sorting the issue out. Thanks Rhys

The Lab coaching academy
United Kingdom
9 days using the app
Shogun Labs, Inc. replied July 28, 2023

Hi there, Joe! 👋 Thanks for taking the time and leaving us a review.

It is great to hear that Rhys was able to help resolve an issue with the form in a very responsive and timely manner. I'll share the kind words with him.

Please don't hesitate to write back to us if there is anything else we can assist you with. Thanks for your support. 💜

Sweetan | Client Services
Shogun Page Builder