Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

May 4, 2020

Really helpful live chat team, and very flexible app which allows us to create a wide variety of content.

Olivia von Halle
United Kingdom
9 months using the app
Shogun Labs, Inc. replied May 5, 2020

We appreciate the review! So glad to hear that our support team could help you out! :)

Karl
Team Lead, Technical Support

November 16, 2019

Best app to build a gorgeous website without a doubt! They make it super easy to build pages and completely customise everything!
Also I have to say they are super attentive and helpful, answering all my questions really quickly.

Would 100% recommend it!

Green Marks - גרין מרקס
Israel
9 months using the app
February 7, 2022

I used this app for being able to more modify my shop! I also created individual newsletter submission forms and the support, especially Sweetan was a great help for me on how to integrate this modification into my CRM list at Shopify. Fast and efficient, lovely support! Thanks!

PureCakes
Germany
9 months using the app
Shogun Labs, Inc. replied February 7, 2022

Hey, Jasmin! Thank you so much for the review. 🎉

It was great to communicate with you earlier and I am glad I could help. I am also happy to hear that you are having such a wonderful experience with Shogun while modifying your shop and the pages. 😊

We'd look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder

July 17, 2018

Great App! I highly Recommend!

La Bella Donna Minerals
United States
9 months using the app
July 4, 2022

Really helped my store become very competitive. Highly recommended. Support is also very good, 24 hour chat support! You can't go wrong!

BandiTechStore
United States
9 months using the app
Shogun Labs, Inc. replied July 5, 2022

We are glad to hear about your amazing experience with Shogun. It is indeed very crucial to be competitive and we are happy to hear that Shogun helped do that for your store.

Thank you so much for sharing your feedback and for the recommendation.
Our support team is always available to assist you and we'll look forward to assisting you again.

Sweetan | Manager | Support
Shogun Page Builder

February 25, 2021

I had multiple issues building page, and was easily navigated through solutions via their tech support team. They provided thorough instructions w accompanying video so nothing was left to chance. Only slight issue is there is no live chat or screen share available, but, regardless, they got the job done efficiently and once you understand platform and it's features it extremely easy to build in.

WUF WORLD UPDATE
United States
9 months using the app
Shogun Labs, Inc. replied March 2, 2021

Hi! Thank you so much for your review - really appreciate it! So glad to hear that the team could help you out. Please do not hesitate to reach out if you have any other questions!

Karl | Team Lead, Technical Support

March 7, 2023

Je suis très satisfait du service client Excellent support ! Rapide, réactif et serviable, c'est très appréciable.

FEGYNA
Switzerland
9 months using the app
Shogun Labs, Inc. replied March 9, 2023

Merci beaucoup de nous avoir écrit un avis, Cindy. 😊

Nous sommes ravis d'apprendre que vous vivez une expérience aussi merveilleuse avec Shogun et notre équipe d'assistance.

Nous serons ravis de vous aider à nouveau à l'avenir.

Sweetan | Client Services
Shogun Page Builder

Edited December 18, 2019

Had some issues with the app initially, when I reached out to customer service they were extremely helpful and took the time to help solve the challenges we were having!

Craft Sportswear NA
United States
9 months using the app
Shogun Labs, Inc. replied November 15, 2019

Hey Jon- I think Karl reached out directly earlier today, but wanted to follow up as well. Looks like we don't have record of communication with anyone from your account- we'll double check to make sure there isn't an issue with our systems. Did you get the help you need? Please let us know. Thank you. - Nick (Cofounder, Shogun)

January 20, 2018

Shogun is a must have Shopify app for anyone wanting a fully functional e-commerce site that they can further enhance using drag and drop features.

This app gives you the necessary tools to create:

Better forms
Engaging product pages
Enhances pages
Enhanced landing pages
Improved social media integration
Much more flexibility that Shopify alone does not provide.

The list of benefits goes on and on.

For me, this is the number one must have Shopify app hands down!

Great features, measurable benefits and fantastic support.

Thanks, Nick and your fantastic team for a five-star product!!

Trancesend
United Kingdom
9 months using the app
November 15, 2017

Shogun is a great way to design nice pages without knowing the code. Customer service is excellent. They are very successful and fast in finding solutions to the problems we are experiencing. Thanks to everyone at Shogun.

Abdulcanbaz
Türkiye
9 months using the app