Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

October 28, 2019

great app, enabled me to create landing pages that no other app could do on shopify, would definitely recommend

Poseidon Equine
Australia
8 months using the app
March 14, 2021

Very Good App - Very Good Customer Service. I would recommend Shogun for everyone who would ask me.

FiberFeels
Israel
8 months using the app
Shogun Labs, Inc. replied March 16, 2021

Thank you! Really appreciate your review.

Karl | Team Lead, Technical Support

October 17, 2017

I was pleasantly surprised by the Shogun App. A truly intuitive building experience. The customer support is A+ and they will help you with whatever issue you may be encountering. Highly recommended.

Tienda Mah
Colombia
8 months using the app
June 26, 2023

I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time.

Very knowledgeable and friendly. Will do business with again!

Avery Claire & Company
United States
7 months using the app
Shogun Labs, Inc. replied June 27, 2023

Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review.

I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful.

Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

January 24, 2017

One of those apps that you secretly don't want others to have! Shogun has mate setting up our website so easy. We like to have pages that go beyond what a normal template can offer, and this really allows it. And when I had a question the founder even replied to help me sort it out. Highly recommended!

Sockgeeks
United Kingdom
8 months using the app
June 26, 2018

Great support and even better Shopify app.

Movebutter Shop
United States
8 months using the app
May 31, 2019

I was definitely amazed by their customer support, who are very quick to answer and helpful. It's a great platform but I just wished there were more features (like being able to embed a mp4 video directly, or having a scroll up button). Hope to see more features added in the future!

FLOATELY
Hong Kong SAR
8 months using the app
November 6, 2020

I like this App because of the extra elements that I was able to add to my site's pages for a great user experience. My two requests are:
1. Please increase the number of existing pages that can be modified with Shogun, in the Build plan. Currently it's only 25 pages (Build plan) and then jumps to 250 pages in the Measure plan. That's a big jump. We don't ask for more users under Build but please increase the number of pages e.g. 150 pages in Build plan would sound reasonable and comparable with the Measure plan.
2. Allow the existing home pages of Shopify to be edited using Shogun.
The customer support has been great. I will always look forward to new elements that Shogun will keep introducing to make our site visitor's experience even better :)
PS: Waiting to have access to more pages in the Build plan, thank you :)

ALEEM YUSUF
Australia
8 months using the app
Shogun Labs, Inc. replied November 10, 2020

Thank you so much for your review and for your feedback - we really appreciate all feedback that's sent our way, it's how we know what customers like yourself want! Noted - I've sent your feedback regarding the page limits to the correct team :)

In terms of editing the homepage, our team have also marked this as a feature request - something that's very highly requested

Thank you!

Karl | Team Lead, Technical Support

May 31, 2023

The support is outstanding! Not only are they extremely fast in responding, but they will go above and beyond and send detailed steps to follow or even short training videos specific to your brand/webpages. Shogun has been quite user friendly and I feel at ease knowing there is ongoing support for any of my queries.
Thank you Shogun team for the amazing service and care!

AVRY JAMES LABEL
Australia
7 months using the app
Shogun Labs, Inc. replied June 1, 2023

Hi there, Melanie! Thank you so much for taking the time and sharing your experience with us. 😍

We are super glad to hear that Shogun has been easy to use and that our support team has been able to help and answer the questions in such a quick time for you. We strive to ensure we can offer resolutions in a timely manner or help guide you in the right direction as we understand how important that is.

We are here to assist you in the future should you bump into any issues or have any further questions. Thank you so much for all the love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

November 11, 2019

Shogun's Page Builder is so easy to use - very intuitive and I can create pages so quickly. But their Customer Service is even better! Responses are fast and extremely helpful. Would definitely recommend!

JOI
United States
8 months using the app