Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

July 31, 2020

Even if the app is not very intuitive, it's learnable in a reasonable amount of time. But above all, great customer support. 100% recommended.

Inno Pillows
Spain
6 months using the app
Shogun Labs, Inc. replied August 3, 2020

Thank you for your review and your feedback - it goes a long way to helping us build a product that customers really love. If you have a chance and have not already done so, please feel free to follow up with support on any feedback/issues that you'd like to see get added or fixed in the future - more than happy to log these as feature requests so they get in the hands of the right team!

Have a great week,

Karl | Team Lead, Technical Support

September 29, 2016

One of the best apps I have ever come across!
Love the simplicity. If you have a little bit of web design knowledge the setup explains itself and you can jump right in, if you don't, it still is easy to understand and well documented.
Shopify is great, but Shopify themes still lack more design possibility when it comes to pages and collections.
If I would have discovered this app earlier I would have just used a free Shopify theme and would have done the design myself.

Trybeland
Spain
6 months using the app
December 11, 2017

Shogun has been a lifesaver! Without it we would have spend thousands of dollars on a web developer, and it would have taken more time to get things done. It is so easy to use, and it produces great looking pages for us.

Plant Pure Nation
United States
6 months using the app
August 9, 2018

Love this app! Makes designing web pages easy and fun, especially with the Snippets feature, which is super useful and time-saving! Only comment: would Love an update that allows us to have multiple pages open in Shogun at once versus going back and forth.

Simply Smita
United States
6 months using the app
October 2, 2020

I use this to build all of my pages. Very user friendly and you can do tons of beautiful creative things with it once you get very familiar and comfortable with its features. Support team is always helpful as well. I would like to see some more things added, but maybe that's just because I've pretty much mastered using most basic features.

Softlens
Canada
6 months using the app
Shogun Labs, Inc. replied October 6, 2020

So happy to hear that you are enjoying using Shogun! We built Shogun to ensure that it was easy to use for everyone - faster page creation so you can concentrate more on the business side of things!

We'd love to hear from a Shogun Pro like you - please feel free to send any feedback that you have to support@getshogun.com and we would be happy to make sure it gets to the right team! Feedback is super valuable as it helps us build features that customers want, rather than what we think they want!

Karl | Team Lead, Technical Support

May 17, 2018

Works great and easy to use. I am no shark in web layout bur this i can use Wieth esse.

Charmelade
Denmark
6 months using the app
April 3, 2018

Provides what Shopify is missing in a web page builder! Great add-on's as well.

Monthlyknifeclub
United States
6 months using the app
January 20, 2021

Fantastic app! The page builder allowed us to create amazing and professional looking pages for our website very fast. On top of that, Shogun's customer service is phenomenal. Anytime we had any questions they responded really fast and were always there to help.

Segomo Tools
United States
6 months using the app
Shogun Labs, Inc. replied January 21, 2021

Thank you for your review! Happy to hear that the team could help you out!

Karl | Team Lead, Technical Support

March 9, 2022

I contacted customer service about a question and received an immediate, complete and cordial response. Great support!

NightRide Thermal
United States
6 months using the app
Shogun Labs, Inc. replied March 10, 2022

Thanks so much for taking the time to leave a review. I'm so happy to hear that you received such a quick and helpful response. Just let us know if anything else comes up :-)

Kalen | Team Lead, Support
Shogun Page Builder

January 22, 2020

Very user friendly, quick to respond with technical support. Overall, I've had a really good experience using this app

Light+Space Skin
United States
6 months using the app