Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

July 25, 2022

The page builder itself is really easy to use and the support team is fast to response when we have had any problems.

Kalevala JPN
Finland
3 months using the app
Shogun Labs, Inc. replied July 25, 2022

We greatly appreciate the feedback and the review! Thank you so much.

We are glad to hear that Shogun has been easy to use as we designed the app to be easy to use. Your kind words motivate us to continuously improve your experience with the app and our support team.

We'll look forward to assisting you again. :)

Sweetan | Manager | Support
Shogun Page Builder

January 24, 2023

Great experience overall! So many useful features at a good price. Definitely helped me enhance a few of my brands pages.

Set Your Vibe Pty Ltd.
Australia
3 months using the app
Shogun Labs, Inc. replied January 24, 2023

Thanks for leaving us a review, Harrison! 🤩

It was great to communicate with you earlier and I wanted to thank you for sharing your feedback with us. We are super glad to hear that you are having a wonderful experience with Shogun and that the features are useful. We are continuously working on adding more features for you. 😊

Please do let us know if we can assist you with anything else in the future.

Sweetan | Client Services
Shogun Page Builder

November 20, 2022

I love Sweetan and his way of solving problems. I recommend the app even if there are parts which need to be improved. It should be a way to be able to use and work the app from phone too. this is one major task to be improved.

Sparkling And Beauty
Singapore
3 months using the app
Shogun Labs, Inc. replied November 21, 2022

Hey there, Cristina! Thanks a lot for leaving us a review. 🫶

It is always great to communicate with you and I am happy to hear that I could help resolve the issues for you, along with my team.

We appreciate the recommendation and the feedback. I have shared your suggestion/requirements with the team so that we can continue to improve Shogun.

Thank you so much for all your love and support. 😊

Sweetan | Client Services
Shogun Page Builder

May 31, 2020

What an app and customer service, I had an issue with something i couldnt figure out and I got an answer in no joke <3 minutes. Definitely the best customer service I have ever experiences.

#stayhomeshop
United Kingdom
3 months using the app
Shogun Labs, Inc. replied June 1, 2020

Thank you for your review! Glad to hear that support could help you out! Hope you and your team are keeping safe, #StayHome.

Karl,
Team Lead, Technical Support

December 3, 2021

Good templates, Good customer support. I'm using one of their good-looking templates, and it's looking good on my page. Also, their customer support is awesome.

Wrapzy
United States
3 months using the app
Shogun Labs, Inc. replied December 3, 2021

Hi there! Thanks for your honest feedback and the review. 😊

We are glad to hear that our pre-made templates have been helpful and your page looks great. I am also happy to hear that you are having a wonderful experience with our app and our support. Thank you so much.

Please do let us know if there's anything we can help with in the future. 🙂

Sweetan | Team Lead | Support
Shogun Page Builder

May 23, 2018

The perfect app to help increase conversions and you can make a beautiful landing page in minutes

Clear Den
Canada
3 months using the app
May 19, 2021

Coming from wordpress and divi environment it is sometimes difficult to get creative with the teams. Though Shogun is on it's way to close this gap. There is still a lot of improvements to be done to be even more flexible, especially on responsiveness side. Shogun has offered great support so far, most of the times responding within the hour. Hopefully they keep up the good work and improve the builder.

purovitalis
Netherlands
3 months using the app
Shogun Labs, Inc. replied May 19, 2021

That's awesome to hear that you've had your questions answered, usually within the hour. We aim to be quick and it's so nice to hear that being recognized in your comments :)

We're always open to your feedback and if there is something specific on the responsiveness side that we can improve, please don't hesitate to let us know!

Kalen | Team Lead, Support
Shogun Page Builder

July 15, 2020

The app allows a lot of options to customize pages and really user friendly.

I followed Shopify's directions to edit theme code to enable age verification for our site and encountered an issue late this evening when attempting to edit Shogun pages. Justine Apacible quickly addressed and resolved within 15 minutes - very professional.

N. Smith

Beviamo International
United States
3 months using the app
Shogun Labs, Inc. replied July 15, 2020

I'll be sure to pass these kind words onto Justine! Thank you for taking the time out of your day to leave a review!

Karl | Team Lead, Technical Support

March 23, 2018

game changer. support is there for you every step of the way. bye bye high developer fees. this is the new wave

Bearandhoney
United States
3 months using the app
February 25, 2022

So incredibly helpful. Great app for many uses. Customer Service was so helpful and helped with coding.

Something Personalized
Canada
3 months using the app
Shogun Labs, Inc. replied February 26, 2022

Thank you for leaving us a review. We appreciate your feedback.
I'll surely share your kind words with the entire team.

Let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder