Reviews (3,303)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its easy-to-use drag-and-drop interface, especially those without a development background, appreciating its responsive design for both desktop and mobile. It offers extensive customization options, enhancing flexibility for specific merchant needs. Customer support is frequently highlighted for its quick, helpful responses and detailed guidance, including video tutorials. The app also facilitates efficient management across multiple stores and provides additional learning resources like webinars and training sessions, which merchants find enriching. Issues are typically resolved swiftly, boosting merchant satisfaction.

February 8, 2021

I'm just getting started, but it looks pretty user friendly. It definitely helps having the chat help though to get through a few confusing parts.

ColoradoCBD
United States
About 2 months using the app
Shogun Labs, Inc. replied February 9, 2021

Happy to hear that the team could help you out! Thank you for your review.

Karl | Team Lead, Technical Support

October 26, 2023

Love Shogun! Amazing customer service. Shopify should really acquire this platform...

VAMPONS
United States
About 2 months using the app
Shogun Labs, Inc. replied November 6, 2023

Hi there, Thank you so much for taking the time and leaving us a review of your experience with Shogun and our support team.

We greatly appreciate the feedback and look forward to assisting you again should you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

January 22, 2021

Amazing service and very easy to use. I would say give yourself an evening with a large glass of wine to play about with the features and then you are a pro at designing and making your perfect pages. Every time I have had an issue or needed some help I get a really comprehensive reply from the team within hours of the request. The only downside is the large jump in pricing and plans.

Mistral Online
United Kingdom
About 2 months using the app
Shogun Labs, Inc. replied January 26, 2021

Thank you! Really happy to hear that you are enjoying using the app! Don't forget to treat yourself for all of the amazing pages you created! Thank you for your feedback regarding pricing plans, I'll be sure that gets into the hands of the right team.

Karl | Team Lead, Technical Support

March 22, 2017

I love Shogun! I use it on multiple sites. It makes the page layout 10X better and lets you create your own design with multiple rows/features. The higher plans allow you to customize more, like blog posts, so that the layout is customized for mobile. It's also very easy to use (drag and drop), great for beginners. I highly recommend!!! Give it a try - you'll love it too!

Mos Equipment
United States
About 2 months using the app
April 24, 2018

I've been learning Shogun to help build pages that I found to be very difficult to do within the native Shopify platform. Shogun, as with anything else new, requires some time to learn but their customer support is fast and very helpful as are all their tutorials which makes the learning curve that much easier. Highly recommended!

Little Big Kids
United States
About 2 months using the app
November 15, 2017

I found this to be much better than similar Shopify page builders out there. Made my site and product pages look much better than I could have made them if editing the theme. Fast, helpful support.

Languagechimp01
United Kingdom
About 2 months using the app
June 8, 2020

Very helpful customer service, They have a very fast response with extremely useful links and information

Neo Coffee
United Kingdom
About 2 months using the app
Shogun Labs, Inc. replied June 9, 2020

So glad to hear that the team could help you out! Thank you for writing us such a nice review!

Karl,
Team Lead, Technical Support

May 9, 2019

Got a really quick reply to my technical question. Clear and straightforward.
And the whole app is really intuitive to use,

BALANCE TO GLOW
Kuwait
About 2 months using the app
October 3, 2017

The ease with which you can build good-looking and well-functioning pages for your Shopify store would be enough to earn Shogun 5-stars in my book. But then Nick and his team goes a (huge) step further and provides some of the most responsive and helpful customer support I believe I've ever experienced. If you want to easily build great pages for your store and have a fantastic support team behind you... get Shogun!

Preventive Vet
United States
About 2 months using the app
May 25, 2017

Excellent app, quick support, and makes things much more customizable!

Despana Brand Foods
United States
About 2 months using the app