Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

March 19, 2018

Great APP. I learnt a lot as i go. Give it a try. Support is brilliant too!

The56avenue Com
Singapore
About 1 month using the app
November 17, 2017

Just started using Shogun, and I'm finding it extremely easy to use. Also, I had some special needs, and the team at Shogun was super helpful and fast to respond! Would highly recommend!

Goodwinds Online
United States
About 1 month using the app
Edited January 16, 2019

Shogun's staff and support is exemplary! They helped us quickly recover data due to a publishing mistake we encountered during the testing phase. The developer and owner of the company and several on his team called us emailed and worked with us to resolve the issue quickly. Keeping in close contact with us and checking back frequently. In this day and age where good support and top customer service is hard to come by at many companies...these guys ROCK! I look forward to working with this app and with this team.

Darby Scott
United States
About 1 month using the app
October 24, 2020

Nice app, but extreme expensive. We hav had Shogun for a long, very long time and was deciding to remove all the content from the platform. Customers should not be a milk cow at all. Sorry to be so clear, but we was a customer since almost the beginning.

NOUVEAU LASHES Schweiz
Switzerland
About 3 years using the app
Shogun Labs, Inc. replied October 26, 2020

Hi Hanspeter, thank you for taking the time out of your day to leave us a review with your honest feedback - we appreciate the honest feedback as it helps us know where we might be going in the right direction and course correct.

I am sorry to hear that you feel that our prices are quite high - just a note, these prices have only increased slightly over the three years that you have been with Shogun - you were on one of our deprecated plans at $79/mo, we are happy to honour this price on our Measure plan which is currently $99/mo.

I understand that you are unhappy regarding the inability for support to copy your pages - however, while we did deprecate our old, unreliable page copying service in favour of a much better self-serve system called Sync that's available on our Measure plan. Our support team do not have the ability to use the manual page copying feature anymore. Once your stores are on the correct plans, you will be able to sync content between the stores whenever you wish.

Again I would like to thank you for the feedback that you have provided for us and look forward to helping resolve this negative experience with my colleague James. We do really appreciate your loyalty with Shogun and hope that we can resolve this in a manner that works for you.

Thank you,

Karl | Team Lead, Technical Support

February 1, 2020

Great app!
I am using it to make beautiful presentation for our products. They offer prompt and great support ++ lots of great features! I recommend it!

www.AudioMonkey.com
Romania
About 1 month using the app
December 1, 2017

Easy to use and quick support responses when you need them!

Spa Elegance
United States
About 1 month using the app
Edited May 23, 2020

If you have a good idea to increase your conversion, Shogun is the perfect choice to implement it to your store.
The support is very fast and helpful. I definitely recommend you give it a try

Gym.hu
Hungary
About 1 month using the app
Shogun Labs, Inc. replied May 26, 2020

Happy to hear that Shogun helped increase your conversion rate and that support could help you out! Let us know if you need anything. :)

Karl,
Team Lead, Technical Support

Edited January 2, 2019

Shogun's product is intuitive and the Shogun team is great to work with - very responsive. As a app it does what it advertises and is a time saver.

BlueFalls Distribution
United States
About 1 month using the app
September 13, 2022

I've used a number of other highly-rated Shopify page builder apps, but so far Shogun is the only one which offers the full spectrum of customisation and features that I need. Oh and the support team are excellent, responses are near instant!

Crypto Nest
United Kingdom
About 1 month using the app
Shogun Labs, Inc. replied September 14, 2022

Thank you so much for the kind words and the review, Ajay! 😊

We are super glad to hear that Shogun's customization options and features are what you were looking for and that they have been helpful.

Our support team strives to ensure that we reach out at the earliest. We are so happy to see that you are having a wonderful experience with our app and the support team. Thanks for sharing the feedback. 🤩

Sweetan | Client Services
Shogun Page Builder

December 18, 2021

We used Shogun to make some improvements on our website and we are very happy so far. The technical support is extremely fast and helpful and deserve 5 stars!

Cyclades
United Kingdom
About 1 month using the app
Shogun Labs, Inc. replied December 19, 2021

Hi! Thanks a lot for the review. 😊

I'm glad to hear that Shogun has been helpful when it comes to making improvements to the pages on your store and that our support team was fast to answer your questions.

Thank you so much for the love and your support.

Sweetan | Team Lead | Support
Shogun Page Builder