Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

February 1, 2019

Shogun is a great page builder, lots of features and very easy to use. Great customer support as well. I highly recommend.

Prysma Designs
United States
27 days using the app
Edited October 9, 2016

***edited***
I had some issues with the text editing because of my shopify template, however the guys have quickly jumped in an help me with all my questions. They also were open to receive my input regarding other aspects. I trust this will be one of the best builders on shopify because these guys are eager to create a solid product!!

Now my page looks amazing: this is the very first page I have created with the builder and I am looking foreward to create even more: http://thefeathers.ink/pages/the-hard-copy-planner

-----
***initial feedback***
the app seems interesting and robust but I just can't manage to use it and build a page. I tried twice to create a page from scratch and even if I used chrome I still find it hard to drag and drop the elements on the page, in the right position. Not sure what I am missing. Maybe I will try one more time from scratch tomorrow, If still does not work for me, I will give up.

Thefeathers Ink
Romania
26 days using the app
Edited January 19, 2020

It's a pretty solid page builder. Lacking some functionality, especially around your ability to position elements, but nothing that can't be fixed in later updates. I wish that I could edit the category pages with greater precision.

My biggest problem is with the price. They keep raising it. $39 a month for a basic page builder is just greedy. If it were around $15 a month I'd give it 4 stars.

Christian Pure
United States
26 days using the app
Edited August 7, 2022

According to SEMRUSH, the Shogun pages use uncompressed JavaScript and CSS files, and it also uses unminified JavaScript and CSS files. To beat WordPress apps, they must abide by Google page-speed demands and compress and minify their JavaScript and CSS files. We use it for a couple of pages, but I honestly can't add any more pages, as each additional page dings our pagespeed and SEMRUSH scores, so until they fix this issue... I will probably never pay for anything except the basic plan and use it for a few pages. Get this fixed, and I'll give it at least 4 stars. Make it as malleable as "Thrive Architect" for Wordpress or Convertri.com (stand-alone non-shopify app), and you will definitely deserve 5 stars. Until then... I can only give you 2 stars.

RevGenetics
United States
26 days using the app
Shogun Labs, Inc. replied August 8, 2022

Hey there, Anthony! Thank you so much for leaving us a review and sharing your feedback.

We are sorry to hear about the unpleasant experience you've had with Shogun. I can understand the concerns around the unminified JavaScript and CSS files. This is something our team has been working on and we do want to ensure that there are no efficiency issues. Your honest feedback means a lot to us as it helps to continue improving the app for you.

My colleague, Max has reached out to you via email to discuss this further and we'd really appreciate it if you could reply back to us. If it helps, we can also discuss this over the phone if you could provide us with the best contact number and day/time.

Looking forward to hearing back from you. 🙂

Sweetan | Manager | Support
Shogun Page Builder

February 9, 2018

Initially I was pretty upset with this app because while it is easy to use and has lots of features it looked terrible on the mobile version of my site. At this point I got so frustrated with it that I responded to an email they had sent me before asking about my experience in a pretty negative way. Not even 5 minutes later I received a call from Nick the Co-founder of Shogun who apologized to me about my experience and gave me a full refund even though I was not looking for one. The people behind this app have incredible customer service and seem to genuinely care if you have a negative experience using it. In hindsight I think it was me using it incorrectly that caused the mobile version to look so bad. Go ahead and give this app a try you will not be disappointed!

Stella Scopes
Canada
25 days using the app
July 4, 2022

Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :)))))

Ammpoure London
United Kingdom
25 days using the app
Shogun Labs, Inc. replied July 4, 2022

Wow, Ayush! Thank you - it sounds like you think Leah and our support team are pretty great. We love helping you create great pages, so let us know if there's anything we can help with in the future.

Allison | Team Lead | Support
Shogun Page Builder

December 3, 2018

I used this app to create landing pages, product collection pages, and product pages. The app is very versatile, it takes a little playing around with to get the hang of it, but if you have any questions the customer service is amazing! This app has allowed me to customize my Shopify store so much, and create really effective marketing pages. If you are paying for any type of digital advertising and not creating custom landing pages you are missing out and there is no better app to use than Shogun.

SnapFence
United States
25 days using the app
January 7, 2019

Truly fantastic functionality and service. The team is responsive and extremely helpful in addressing any bugs. We couldn't have launched our store without Shogun!

Bureau
United States
25 days using the app
August 12, 2017

Can't speak highly enough about this app. Been search high and low for the right page builder and need to look no further. Support is second to none! Thanks Nick and team :-)

The Mill Store Leura
Australia
25 days using the app
January 18, 2022

Shogun Page builder is pretty easy to use (took a bit of experimenting at the beginning to understand how to use it, but after that we didn't have any problems) and is really intuitive once you've got the hang of it! It allowed us to really customize our pages, and their support staff was extremely helpful with any problems we ran into. We definitely recommend this app!

Mascot Monthly Mix
Japan
24 days using the app
Shogun Labs, Inc. replied January 18, 2022

Hello there, Shawn! Thank you so much for the review. 🎉

We are happy to hear that you find Shogun easy to use. Our drag and drop elements were designed to ensure you have the best experience. We greatly appreciate your kind words and are glad that you've been able to get the hang of the app to customize your pages. 🙂

Also, our support team is always there to assist you should you bump into any issues or have any questions. I'll be sure to share the feedback with the entire team.

Thanks for the recommendation. 😊

Sweetan | Team Lead | Support
Shogun Page Builder