Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

March 7, 2018

Amazing in every way! Although the app does not have a spell check feature (Grammarly won't work either) we still need to give it 5 stars. They literally thought of EVERYTHING.
Laguiole-Imports.com

Neverunder
United States
6 days using the app
January 13, 2021

It can be complicated if you don't use it all the time but the support team is awesome and answers your questions right away - live chat! Once you get used to it shogun is very powerful and allows way more creativity than standard templates.

Cookies for Kids' Cancer
United States
5 months using the app
Shogun Labs, Inc. replied January 14, 2021

Glad to hear that the team were there when you needed them! Thank you for leaving us a review. Please let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

November 7, 2017

It's a pretty simple to use app. It creates beautiful pages. I wish there were more ready to go templates.

The Bali Market
United States
5 months using the app
September 11, 2017

Shogun is the best drag and drop page builder for Shopify! While it gets the job done, I feel there is still room for improvement after working in the past with other drag and drop programs in wordpress. In shopify, I tested them all, and this one definitely wins my vote!

The Art Of Flavor
United States
5 months using the app
June 27, 2022

Such an amazing app. Besides all the amazing featurettes, the customer service is out of this world and super fast with replies. 10/10 would recommend

aLeaf Glass
United States
6 days using the app
Shogun Labs, Inc. replied June 28, 2022

Hi! Thank you so much for this lovely review.

We appreciate that you are enjoying all the Shogun features. Our support team is indeed super fast and always happy to assist you and answer any questions for you. 😊

Thank you so much for the honest recommendation.

Sweetan | Team Lead | Support
Shogun Page Builder

April 8, 2022

This is a very good application. It cuts the development time by at least 50%. I was able to help a friend who was very unhappy with her website that she paid a lot of money to get developed and I was able to make changes that made her very happy, I would not make a shopify site without using Shogun. Wish it was available for other platforms like joomla.

thepouredcollective
Canada
6 days using the app
Shogun Labs, Inc. replied April 10, 2022

We appreciate the honest feedback. Thanks a lot for the review. 🎉

We are really happy to hear that Shogun has helped with the development time and you were able to make changes to a friend's website. Thank you so much for the support and recommendation.

I'll also be happy to share your feedback about bringing Shogun to other platforms such as Joomla.

Please do let write back to us if you have any questions. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

November 24, 2019

They really help you a lot! Love the fast customer service :) I was able to make a professional landing page in 2 days!

SiliTray
United States
6 days using the app
Edited August 17, 2017

Great App!!!
Very easy to use. Help me save 100's. Customer service is always there and willing to help. Nick is Awesome!!!

Cosmoify
Canada
6 days using the app
February 4, 2018

Absolutely amazing app!

Take my word as I do not leave reviews or ratings like this easily.

If you are looking for an easy to use Drag&Drop page / blog builder, then look no further. We tried a few apps before Shogun and they didn't work even close to how good this works. Fantastic work with so many customization options. Made our pages look a lot better. Thank you!

5+++ Definitely recommended!

Camsec
Finland
6 days using the app
Edited April 14, 2020

Updateupdate: They make changes to live pages (without your permission). You have to tell them to revert back (it made visible changes to layout/text). Then they tell you now it's looking as before. Only later do you realize, yea it does, on desktops.. but not mobile!! My whole product description was missing.

Then a test product were added to live page, without telling me that I had to remove them.. I don't know if I should have figured out I was sup' to remove it myself, after he tested something with it..

Shogun dev. team, pls be careful with live pages, and check on all devices..

GetChocodate
Denmark
5 months using the app
Shogun Labs, Inc. replied November 1, 2019

Hey Niklas- sorry for the delay here- I know our team was in touch right away, but it took a moment for me to get to this personally. This has prompted a lot of internal discussion on support approach. Some clients care most about speed to reply- our global presence is an advantage there: we have support team in USA, UK, Jamaica, Philippines, India, Canada, and Australia- so when one rep might have signed off, 2 more have signed on. That said, some clients probably prefer consistency- and would prefer contact with just one rep, even if that means waiting 12+ hours for a reply. Regardless, your feedback has prompted a few things (1) We're going to implement a formal NPS system to get to experience problems like this before they are a major issue (2) We are considering an initial option in chat that asks if the priority is "speed" or "dedicated rep" (3) we are QA-ing our support process, looking for things like better internal commenting in support convos etc. Long winded response, but want you to know that you are heard. Thank you - Nick (Cofounder, Shogun)