Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

October 6, 2020

Love it. easy to use and the support is fast and accurate. Super easy to setup custom pages and layouts.

IslandJay
United States
Over 1 year using the app
Shogun Labs, Inc. replied October 6, 2020

Thanks so much for the review. Glad to hear the support has been fast and accurate :)

July 1, 2020

I used this app originally to build a landing page for my website and once I got used to it after playing around for a while and watching the demos I found it really easy to use and really versatile, allowing me to build a highly professional landing page that I'm really happy with.

Now I'm continuing to use it to improve the quality of the standard pages on my Shopify website as the standard functionality is so limited. It's perfect for this as it just imports your existing pages and lets you edit them then republish them with a click.

I just now had an issue with a video not playing and Charles from customer service fixed it within minutes of my help request. He explained exactly what the issue was and what he did to fix it.

Highly recommend!!

Hello Day
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied July 1, 2020

Hi there! Thank you so much for taking time to leave a review today, we really appreciate it! Looking forward to passing your kind words onto Charles - so glad to hear that he could help you out with your issue.

Thank you for your continued support of Shogun, awesome to hear that you are finding it useful to improve your pages!

Karl | Team Lead, Technical Support

March 17, 2023

Incredibly useful site, and customer support (James) is amazing! Responded in less than one minute and was very helpful in solving my hiccup.

Ohza
United States
Over 1 year using the app
Shogun Labs, Inc. replied March 20, 2023

Thanks for leaving us a review, Alex.

We are glad to hear that you are finding Shogun incredibly useful and that you had such a wonderful experience with our support team. James indeed is amazing and I am happy to pass the kind words to him.

Please let us know if you have any other questions for us and we'll be happy to answer them for you. 😃

Sweetan | Client Services
Shogun Page Builder

August 24, 2022

Very nice service! I had a question and 8 minutes later I got a video explaining what went wrong. Thank you so much!

Ossia Music
Belgium
Over 1 year using the app
Shogun Labs, Inc. replied August 25, 2022

Thanks for taking the time and leaving us a review.

We always try and ensure we can guide you with a video or a screenshot where possible. I'm glad it helped and we could resolve the issue quickly.

Please let us know if we can help you again.

Sweetan | Client Services
Shogun Page Builder

March 1, 2021

Awesome app and great service as well! Highly recommended! I have asked questions by email a couple of times and always receive great responses.

Dilly Dally Kids
Canada
Over 1 year using the app
Shogun Labs, Inc. replied March 2, 2021

Hi! Thank you for your review! Glad you're enjoying Shogun.

Karl | Team Lead, Technical Support

June 27, 2020

The more I learn about this app, the better and more powerful it gets. And when I don't know, shogun assistance is as amazing. Thanks Andre for the latest help, you make me look good.

You Are What You Sleep
United States
Over 1 year using the app
Shogun Labs, Inc. replied June 29, 2020

Glad to hear that Andre could help you out! I'll be sure to pass on the kind words to him. Thank you for taking the time to leave a review - have a great day!

Karl | Team Lead, Technical Support

Edited February 21, 2021

I really think this app is the best app i have used so far for shopify platform. It saves me the cost to hire developers for the web design. Also, the customer service, Justin, is super awesome! He replied me fast and solved my problems all the time. I am really impressed and appreciate a lot!

SHRAY
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 23, 2021

Thank you for your kind words! I'll make sure that they get to Justine!

Karl | Team Lead, Technical Support

August 12, 2020

We're on a trial at the moment and just becoming familiar with your application. Andre couldn't have been more helpful in getting me acquainted with different tools and features. Excellent customer service from a knowledgeable expert!

Sunstaches
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 13, 2020

Thank you for your review! We really appreciate it. So happy to hear that Andre could help you out - I'll be sure to let him know that you left such kind words! Please do not hesitate to get in touch if you have any other questions, we have a 24/7 support team!

Karl | Team Lead, Technical Support

April 8, 2021

This is the third store I've used Shogun for. It really is one of the best apps on the Shopify app store. It allows me to customise pages and create landing pages without any coding whatsoever. Love it!

joe-gusto
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied April 12, 2021

That's awesome, I'm super happy to hear that Shogun is helping you build out your stores and empowering you to customise the pages to your needs!

Let us know if there is anything that we can help with :)

Karl | Team Lead, Technical Support

Edited January 29, 2021

Our theme sucks, but shogun is saving us really big.
The flexibility to drag and drop stuff around and create our own pages easily is just top notch.
Also the support answers in hours. We were building a new landing page and changing from Mailchimp to klavyio and they helped us change the setup. Thanks James from Support.

8000Kicks
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 1, 2021

Thank you so much for your detailed review! We really appreciate the kind words and so will James.

Karl | Team Lead, Technical Support