Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

September 16, 2021

Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D

Story Bikes
United States
Over 2 years using the app
Shogun Labs, Inc. replied September 20, 2021

Hi there! Thank you for the review. We appreciate the kind words and the feedback.

We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.

Please let us know if we can help with anything else. 🙂

Sweetan | Team Lead | Support

August 12, 2022

Good general product with an excellent support team - always very helpful and quick to get back to me.

thunderpaws.com
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied August 12, 2022

We appreciate the honest feedback, Ben! Thank you so much for leaving us a review. I'll be sure to share this with our entire team and we'll look forward to assisting you again. :)

Sweetan | Client Services
Shogun Page Builder

June 1, 2022

I had issues with the frontpage not showing correctly frontend but worked significantly backend. Mara was quick to reach out and solved the issue for me.

Pilgrim B2B EUR
Denmark
About 2 years using the app
Shogun Labs, Inc. replied June 3, 2022

Super happy to hear that Mara was able to reach out and resolve the issue quickly. We appreciate the feedback and the review. Thank you so much!

Please let us know if there's anything we can help with again in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited May 3, 2022

So far so good. Actually loving it. Fantastic customer service. I hope that remains. We will see. But perfect score so far. ooops... there is no way to create Pop-Ups (lightboxes) for our videos. Unfortunately, this will not work for us. Had to bring it down one star

EZ-Level
United States
About 2 years using the app
Shogun Labs, Inc. replied April 29, 2022

Thank you so much for leaving us a review and sharing your feedback. Happy to hear that you are loving Shogun and having a good experience. Our support team is always available and happy to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

March 17, 2021

Our new theme is designed in such a way that customizing pages manually is near impossible. At first even this plugin didn't work with the theme either, but after a quick chat with customer support they had me up and running in no time. I wish there was a cheaper option though. $39 a month is really expensive, and I don't think this site will ever use more than 10 of the 25 pages they have to pay for.

Mistura Beauty Products Ltd.
Canada
About 2 years using the app
Shogun Labs, Inc. replied March 18, 2021

Thank you for your review! I really appreciate your patience while we helped you with the issues that you were facing with Shogun and your theme playing nice. Also appreciate the feedback regarding the price - I will make sure that gets to the right team for review.

Karl | Team Lead, Technical Support

Edited February 14, 2023

Been using Shogun for a while to build pages for our shop. It is very intuitive and powerful. Support is very helpful too. There are some UI bugs and it can be slow at times, but overall, it's a solid software and recommended.

However, they should introduce a new plan. $49 to $149 is a huge jump in pricing, without any inbetween.

Rocket Powered Sound
United States
About 2 years using the app
Shogun Labs, Inc. replied June 20, 2022

Hello there, Mark! Thank you so much for leaving us a review of your experience with the app and our support team. 😊

It was really great to communicate and I am glad that I could help. We are excited to hear that Shogun has been helpful to create and design amazing landing pages. I'll be sharing the feedback with the entire support team.

We sincerely appreciate your love and support and we'll be there to assist you should you have any further questions for us. 😍

Sweetan | Team Lead | Support
Shogun Page Builder

December 15, 2022

The Shogun Landing Page has limited abilities compared to other pages, but the support is very responsive, and helps provide work-arounds.

Bitewell
United States
About 2 years using the app
Shogun Labs, Inc. replied December 17, 2022

Thank you for leaving us a review, Mallory!

We are glad to hear that you had a great experience with our support team. We also appreciate your feedback and suggestions as it helps us to continue improving the app for you.

Please let us know if you bump into any issues or have any questions for us in the future.

Sweetan | Client Services
Shogun Page Builder

February 18, 2021

This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!

Underwaterpistol
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied February 19, 2021

Thank you for your review! We really appreciate it.

Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.

Karl | Team Lead, Technical Support

September 19, 2020

Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.

Tumble 'N Dry
Netherlands
About 2 years using the app
Shogun Labs, Inc. replied September 22, 2020

Thank you for your kind words!

Please feel free to send any feedback that you have to support@getshogun.com!

Karl | Team Lead, Technical Support

June 24, 2019

We use these app frequently for building single pages on our Shopify site. Very user friendly with some great options. Easy to learn and excited to see what developments they'll expand on in the future.

HOMAGE
United States
Almost 2 years using the app