Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

March 22, 2021

Great app. Great customer support. Austin is a legend! He quickly answered my questions and helped me get up and running right away.

ETHOS
United States
Over 2 years using the app
Shogun Labs, Inc. replied March 23, 2021

Thank you for your review! I'll be sure to pass your kind words onto Austin!

Karl | Team Lead, Technical Support

February 5, 2019

Great support, continual improvement of the platform, receptive to suggestions. Shogun makes it super easy to build features throughout multiple pages and duplicate designs. Would definitely recommend.

Nomad Goods
United States
Over 2 years using the app
April 7, 2018

Great app! Both user friendly and with tons of customization tools. Love the fact that you can just copy past through the snippet function. Customer support is always on point and quick to respond!

Modernessentials Nordic
Sweden
Over 2 years using the app
August 6, 2021

Customer service is excellent! I had an issue on one of my ShoGun pages and within minutes they helped resolve the issue. Great app!!!

Stā Active
United States
Over 2 years using the app
Shogun Labs, Inc. replied August 8, 2021

Thank you so much for your review. I'm happy to hear that the team responded to your questions within minutes and that you are having such an amazing experience.

Please do let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support

May 26, 2022

Easy to use and when you run into issues they have great customer service that is always very helpful.

SFERRA
United States
Over 2 years using the app
Shogun Labs, Inc. replied May 27, 2022

Hello there! We appreciate the honest feedback and the review. Thank you so so much.

I am happy to hear that our support team is there to help you when you bump into issues. We are available 24/7 and we'll look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder

August 31, 2023

Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently

ROSALY
Switzerland
Over 2 years using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Clara. Thank you so much for taking the time and leaving us a review.

We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

Great support from team to help solving the issue!

GQSize
Thailand
About 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Hey there, Nat. Thank you so much for leaving us a review.

We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues.

Thanks for you support. 🫡

Sweetan | Client Services
Shogun Page Builder

March 8, 2021

I love this app as it lets me customize the important pages on my site. The easy-to-use drag and drop frontend design feature is awesome. And the support is phenomenal. I always get very quick and thorough responses to all my questions... and I ask a LOT of questions.

Dirty Jane
Canada
Over 2 years using the app
Shogun Labs, Inc. replied March 9, 2021

So happy to hear that the team are there when you need them! Thank you for your review! Please do let us know if you have any other questions.

Karl | Team Lead, Technical Support

January 24, 2017

This is an excellent app! I needed the ability to create separate landing pages for specific landing pages for specific sets of collections that were all related to each other. If I couldn't do this, it would really affect the functionality and vision I had for my site. Since the Shopify templates don't come with the ability to break up the collections into different pages, I needed something that could help me do this. I contacted the staff at Shogun and they were very helpful in telling me what I needed to do. The app works just as it says it does and I have zero complaints about it. I highly recommend it!

Wholesale Cabinet Supply
United States
Over 2 years using the app
April 30, 2017

Great product, awesome customer support!

Drone Box Drop
United States
Over 2 years using the app