Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

March 19, 2019

I use this app to create custom landing pages mostly, and it has been a tremendously helpful resource their development. adding, and manipulating content blocks is easy and intuitive, and you can expect a welcomed amount of customization potential. The only reason I'm not giving this a 5 star is that I would like to see more control of text related properties, as well as an AJAX cart integration. This App is well worth the money!!

Showers Pass
United States
Almost 2 years using the app
Shogun Labs, Inc. replied March 24, 2019

Thank you very much for the kind words, Dylan! Feedback is accepted. Can you please email some more specifics of exactly how you'd like the Add to Cart button to work, as well as what kind of styling controls you would like over text? Email is support@getshogun.com . We use client feedback to mold our features, so your words are very helpful to us :) Thanks again. - Nick (Cofounder, Shogun)

June 25, 2021

Very nice, funny, quick (less than 30min) and helpful support. Using the app to help create visually nicer blog posts and contact, about and other info pages. Works pretty well for a person with some basic web development experience. Has some nice templates. Some parts are not exactly working as expected, f.e. a color picker doesn't close.

Alba Of Denmark
Denmark
Almost 2 years using the app
Shogun Labs, Inc. replied June 25, 2021

Thank you for your review! I'm happy to hear that support were able to help you and that you're finding Shogun helpful. I know that the team have logged your feedback regarding the colour picker, we'll make sure that this gets to the right team to resolve. Thank you for your feedback!

Karl | Team Lead, Technical Support

May 30, 2021

So far this app is great, the support team are really helpful and guide you step by step. Have not used this app for a long period of time so just going off of early impressions. I would like them to have a more economical option in term of pricing. But in terms of what they offer this app is really impressive.

Wraphouse LA L.L.C
United States
Almost 2 years using the app
Shogun Labs, Inc. replied May 31, 2021

Thank you so much for your review! :)

I am glad to hear that you are getting the best out of Shogun and having a good experience with our support.

We greatly appreciate the feedback for including a more economical option. I am happy to share this with the team.

Please let us know if you need any further help!

Sweetan | Team Lead, Support

July 23, 2019

Shogun Page Builder is great! Sometimes when I drag and drop to rearrange, it will glitch and I'll have to redo it. But, they have an undo button so that helps!

Parks Project
United States
Almost 2 years using the app
September 9, 2021

I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.

Crystal Impressions
United States
Almost 2 years using the app
Shogun Labs, Inc. replied September 11, 2021

Thank you so much for your honest feedback. We sincerely appreciate the review.

Please reach out to us if you have any questions and we'll be happy to assist you.

Sweetan | Team Lead | Support

September 1, 2021

Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.

North Spore
United States
Almost 2 years using the app
Shogun Labs, Inc. replied September 2, 2021

Thank you so much for taking the time to leave a review! Happy the team could help you!

Karl | Manager, Technical Support

Edited January 20, 2023

Easy to use for a novice like me, only problems i have faced are when trying to take over multiple predecessors work. When contacting support, Rhys was quick to respond and very helpful

Dermatonics
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied January 22, 2023

Hi there, Leanne! Thank you for leaving us a review. We appreciate the feedback that you have been finding Shogun easy to use.

Our support team is always here to assist and I'll be sure to share the kind words with Rhys as well.

Let us know if there's anything we can assist you with again in the future.

Sweetan | Client Services
Shogun Page Builder

April 9, 2018

Fairly easy to use and the pages created render nicely on desktop and mobile.

Foxfury
United States
Almost 2 years using the app
November 20, 2023

Love the app and use for four of my shopify stores.

Four stars because the pricing has more than doubled and I will have to look for an alternative for all of my other stores.

DNA My Horse
United States
Almost 2 years using the app
Shogun Labs, Inc. replied November 22, 2023

Hi there, Thank you so much for leaving us a review. We are glad to hear that you are having a good time with Shogun.

However, we also greatly appreciate the feedback. Our team experiments with plans and pricing based on the feedback we received and I am happy to share this internally. 😊

Sweetan | Client Services
Shogun Page Builder

October 28, 2021

Shogun helped me to design my web page very well. seek support gets a quick response. The customer service staff was very patient. Of course, it's a little expensive for beginners. Hopefully Shogun will have more page editing freedom

ACOK
China
Almost 2 years using the app
Shogun Labs, Inc. replied October 29, 2021

Hey there, Thank you for your review.

I am glad to hear that Shogun helped to design the web pages and our support team could help.

We also appreciate your honest feedback about the pricing and more page editing options.

Sweetan | Team Lead | Support
Shogun Page Builder