Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

September 20, 2019

Shogun has been a tremendous asset so far. Well priced, great page builder and support has helped out numerous times. Keep up the great work!

explorsi
Canada
About 1 year using the app
June 18, 2022

I've used this app for over a year now and all I can say is it's awesome. It allows me to create pretty much whatever I want for my store, and if I am having trouble it's so easy to get in contact with support. I'd also like to say that Shogun support responds faster than any other support I've dealt with, usually within a day I can have all my concerns cleared up and answered. I highly recommend this app for your Shopify store.

Get CUSTOMiZED
Australia
About 1 year using the app
Shogun Labs, Inc. replied June 19, 2022

Wow! Thank you so much for leaving us such an awesome review, Mitchell!

We are super happy to hear that Shogun has been helpful when it comes to creating pages and designs as per your preferences. Thank you so much for sharing your positive experience with Shogun. 😊

Our support team is available 24/7 and we try to ensure we can help answer the questions or resolve the issues as swiftly as we can. I'll be sure to share this feedback with the entire team.

Also, we sincerely appreciate your love, support, and recommendation. ❤

Sweetan | Team Lead | Support
Shogun Page Builder

July 13, 2023

Very good! I would recommend it to others. The customer service was very professional and quick to help me solve various problems I encountered very quickly. Great attitude, too. I appreciate it. Thank you! Five star reviews!

TogoPowerJapan
Japan
About 1 year using the app
Shogun Labs, Inc. replied July 17, 2023

Hi there! Thank you so much for leaving us a review and sharing your feedback.

We are very happy to hear that your experience with Shogun as an app and with our support team has been exceptional. We always strive to ensure we assist you in a timely manner. 😊

We are always available and we'll look forward to assisting you again in the future as well. Thank you so much for the honest recommendation.

We appreciate your continued love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

January 17, 2020

My team is using this app for multiple storefronts with hundreds of products and while there are UI changes they could do to make navigating the pages better, the customer service is phenomenal. I have never had a better experience with customer service in my life. They are always online and ready to help! They respond in less than 5 minutes and take their time resolving any issue you might have. I truly could not be happier! Thank you Shogun team for your amazing customer service keep up the good work!

LIVINGSTON | Trade Compliance Training
United States
About 1 year using the app
November 15, 2023

I'm a solo founder building my site on my own. The team, Leah and others at Shogun, have been super attentive and helpful any time I have questions. They're willing to get into the code and help me out! Big help! Super grateful to their team.

Gravitatas
United States
About 1 year using the app
Shogun Labs, Inc. replied November 17, 2023

Hey there, Nellie! Thank you so much for leaving us a review a review. We are super glad to hear that Leah and the rest of the support team were able to assist you and help resolve the issues.

We are always here to help should you bump into any other issues or have any further questions for us.

Thanks for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

September 27, 2023

I would recommend a page for everyone who is looking for an easy grab-and-drop builder for your website. Also the support is amazing and Sweetan replied to all my queries really quickly and helped me get the most of the app!

Provenance Village Butcher Delivery
United Kingdom
About 1 year using the app
Shogun Labs, Inc. replied September 28, 2023

Thanks for leaving us a review, Lidia! We are very glad to hear that Shogun has been great for your requirements and the easy-to-use, drag-and-drop builder has been helpful. 😊

It was great to communicate with you. I a happy to be able to help you and get the best out of Shogun. Our team will look forward to assisting you again. Thanks for the honest recommendation and your support. 🤩

Sweetan | Client Services
Shogun Page Builder

March 3, 2022

very helpful customer service, they just fixed all the problems we met about the page editing. The app itself is easy to use.

Kamakura Shirts Global Online Store
Japan
About 1 year using the app
Shogun Labs, Inc. replied March 3, 2022

Thank you so much for leaving us a review.

We are really glad to hear that you've found the app easy to use and that you are having a good experience with Shogun. Please let us know if there's anything else we can help with.

Sweetan | Team Lead | Support
Shogun Page Builder

March 29, 2023

We're very happy with Shogun, really flexible web site builder. We had a new issue with renaming a page and James at Support told us what to do mega quick! Sorted! Thanks very much James.

noputtputt
United Kingdom
About 1 year using the app
Shogun Labs, Inc. replied March 30, 2023

Hey Mark! Thank you so much for writing us a review.

We are happy to hear that your experience with Shogun has been a positive one and that the app has been flexible and up to the mark when it comes to your requirements. I'll also be happy to share the feedback with James along with the entire support team.

Thanks, please let us know if you have any questions for us in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

December 18, 2020

Great app, we use it a lot and really love it. Also Kalen from their team has been a hero to us and super helpful to answer all questions. The only thing worth considering is the page limit, my wish to the Shogun team is that this would have been set a bit higher. With a lot of blog posts and products you can easily have several hundred pages, which then makes it pretty expensive. Other than that really great and thanks to the Shogun team.

FIRE&FOOD
Germany
About 1 year using the app
Shogun Labs, Inc. replied December 22, 2020

Thank you so much for your detailed review! I'll be sure to pass on your kind words to Kalen. Appreciate the feedback regarding page limits, will make sure that gets to the right team!

Karl | Team Lead, Technical Support

September 3, 2020

Really loving customising our Shopify template with Shogun. Amazing Support Team in turning around an issue I had. They are incredibly effective and helpful and polite!

Mindful Foods
Australia
About 1 year using the app
Shogun Labs, Inc. replied September 4, 2020

Thank you for your review! We really appreciate it.

Karl | Team Lead, Technical Support