Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

February 6, 2024

Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!

ANYCUBIC-US
Hong Kong SAR
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2024

Thanks for leaving us a review, Lily.

We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback.

I will be happy to share the kind words with Rhys and the entire support team.

Sweetan | Client Services
Shogun

February 20, 2024

Justine was super helpful and got my question answered promptly !

saintbernard.com
United States
Over 4 years using the app
Shogun Labs, Inc. replied February 23, 2024

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.

I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun

February 16, 2024

I highly recommend Shogun. Their app is extremely potent and easy to use, being able to create stunning pages! Their support is furthermore extremely polite and very quick in resolving matters. I can't praise this team and product enough. :)

INNUTRIA™
Denmark
About 1 month using the app
Shogun Labs, Inc. replied February 23, 2024

Thanks for leaving us a review, Samer. We greatly appreciate your feedback and are glad to hear that you find Shogun to be potent and easy to use.

Our support team is always here to assist you and we will look forward to serving you again.

Thanks for your honest recommendation. 😊

Sweetan | Client Services
Shogun

January 26, 2024

Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!

Acqua Alpes
Austria
3 months using the app
Shogun Labs, Inc. replied February 4, 2024

Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review.

We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements.

Please let us know if there is anything else we can assist you with. We appreciate your support.

Sweetan | Client Services
Shogun

December 26, 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
United States
Over 6 years using the app
Shogun Labs, Inc. replied December 27, 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

January 19, 2024

Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!

Ludivo
United States
About 1 month using the app
Shogun Labs, Inc. replied January 25, 2024

Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.

It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.

Thanks for your love and support.

Sweetan | Client Services
Shogun

February 27, 2024

Top class support from James and Sweetan, highly recommended

Wongs Jewellers
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied February 28, 2024

Hi there, James. Thanks for sharing your feedback and leaving us a review.

We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.

Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun

January 8, 2024

I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.

Hugo & Me
United Kingdom
3 months using the app
Shogun Labs, Inc. replied January 14, 2024

Hi there, Victoria. Thank you so much for leaving us a review.

I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.

We'll also be looking forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

December 18, 2023

Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!

021 Originals
United States
About 3 years using the app
Shogun Labs, Inc. replied December 20, 2023

Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

December 19, 2023

This app is easy to use.
Also, if you don't understand something, the support will help you right away.
Very good service.
Thanks again Justine and Sweetan.

金熊香水
Japan
7 months using the app
Shogun Labs, Inc. replied December 21, 2023

Thank you so much for the review, Kei.

We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team.

It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊

Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡

Sweetan | Client Services
Shogun A/B Testing & CRO