Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use drag-and-drop feature, enabling even those with minimal tech skills to design attractive websites. It's especially useful for small businesses, providing a cost-effective way to add new pages without a developer. Merchants also value its device optimization capabilities. The customer support team is often commended for their swift responses, expertise, and proactive problem-solving approach.

November 22, 2018

Useless app . It does nothing

Super Shreem
India
24 minutes using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Sudhir- we tried to get in touch, but it looked like Shopify had closed down your store. Regardless, we are open to feedback about our software. If you experienced a bug or were finding the software lacking in any way, we want to hear about it. Sorry you had a poor experience. Email support@getshogun.com if you need any help. Best of luck with everything. - Nick (Cofounder, Chief Product Officer).

May 15, 2020

So impossible integrate. would never recommend. Might as well just build your site from scratch at this rate.

Manority®
United States
23 minutes using the app
Shogun Labs, Inc. replied May 16, 2020

Hey Khalil- just left a voicemail. Sorry to hear about the bad experience. Can you clarify what the integration issue is? Was there a theme conflict or a 3rd party app integration issue? We're here to help! Free trial still valid and there will be no charge until we figure this out. A member of our support team will also jump on chat or even on a call to help get you up and running. Thank you. - Nick (Cofounder, Shogun)

September 28, 2020

App doesnt work. Tells you to add "category" but nothing populates. Couldnt get past the initial setup, tried multiple browsers/machines.

Hakew Pets
United States
5 minutes using the app
Shogun Labs, Inc. replied September 28, 2020

Hey Vincent,

I've reached out to you via phone but was unable to reach you at this time. I've sent you an email as well.

We're so sorry to hear that you're experiencing an issue with Shogun Page Builder and we want to get that fixed as soon as possible so you can enjoy all of the features of our app!

It sounds like you may be experiencing a delay in syncing of your pages/products or potentially it's an issue with javascript in the theme not allowing our editor to populate. I'm confident that we can resolve the issue quickly if you were willing to give the app another chance.

If you are willing to, please re-install the app and let us know and we can look into that issue right away.

We're also happy to jump on a call if you'd prefer. Let us know the best number we can reach and a timeframe that works for you and we will do our very best to accommodate.

Thanks so much and looking forward to hearing back from you!

Kalen | Team Lead, Support
Shogun Page Builder