SB: Instagram and TikTok Feed

SB: Instagram and TikTok Feed

Reviews (111)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by integrating Instagram feeds into their websites. Features like shoppable feeds, customizable galleries, and product-tagging enhance customer engagement and sales. It's noted for seamless integration, mobile responsiveness, and ease of use. The support team is also praised for their efficient help with customization and technical issues.

January 13, 2023

A really useful app for us. And when we recently need help, the Showcase team were quick to respond and helped us with our query, all got sorted on the same day we reached out. Very happy to recommend this app :)

ARK Skincare
United Kingdom
About 6 years using the app
Shark Byte, Inc replied January 13, 2023

Thanks so much for the 5 star review, ARK Skincare team!! We are glad we were able to help you out yesterday and glad to have you as a customer. As always, let us know if you ever need any additional support at support@showcasegalleries.io.

February 3, 2023

Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!

Twine & Twig
United States
Over 5 years using the app
Shark Byte, Inc replied February 3, 2023

Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact support@showcasegalleries.io if you ever have any additional questions.

April 17, 2023

Love the Showcase app! Boosted my Shopify store with stunning Instagram visuals, seamless integration. A+

True Glory Hair
United States
Over 4 years using the app
Shark Byte, Inc replied April 17, 2023

Thank you so much for the 5 star review, True Glory Hair team! It's great to have you as a customer and thank you for your patience as we worked to address your needs. Please feel free to contact us at support@showcasegalleries.io at any time!

September 16, 2021

This app doesn't have any customer support anymore. I have written several times to the support team, never received any response.

Azura New York
United States
About 4 years using the app
Shark Byte, Inc replied November 3, 2022

Hi Azura New York team! I am sorry to hear about your experience with customer support, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. If you have any interest in returning to Showcase, we'd be happy to send you a 3-month free trial as a welcome back. Thank you!

April 8, 2022

I love this app - there was a time when customer service was hard to reach, but that has been resolved and the support is excellent. Great looking display of images, highly customizable!!

Cheeky Seats Scooter Seat Covers
United States
Over 2 years using the app
Shark Byte, Inc replied November 3, 2022

Hi Cheeky Seats Scooter Seat Covers team! I am thrilled to hear how much you enjoy the app. As you've mentioned, customer support was limited at one time, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. Thanks again for your feedback!

March 15, 2021

Great clean looking app, allows us to make multiple galleries to fit our needs for each page. Customer service is hassle-free. Someone is always able to answer your question.

Mighty Mug
United States
Over 2 years using the app
October 16, 2018

Great app and works perfectly. I had a little trouble getting the code installed onto the Product Detail part of my page but was able to reach out to customer support and James was able to help me within minutes. Highly recommended for functionality and great customer support. Our sales have gone up using this App!

Miranda Frye
United States
About 2 years using the app
Edited October 8, 2020

I love the app, great work and design! We choose it after we tried many other apps that did not fit perfectly to our store like this one. Good work, guys!

We Velvet
Romania
About 2 years using the app
Edited October 28, 2020

This app does not appear to be supported anymore. I have written them numerous times as the app is no longer working without any response.

Kirrin Finch
United States
Over 1 year using the app
Shark Byte, Inc replied January 26, 2021

We apologize about the inconvenience - Instagram changed their API and updated the way media URLs are managed. We made the required updates and everything works as expected.

January 13, 2020

Awesome customer service, easy to use, and insanely useful! Friendly team makes me positive that I'll be keeping this app or a long time coming!

NOMINAL
United States
Over 1 year using the app