Reviews (5,124)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

November 10, 2023

Shop Channel has worked well for our store so far. Having the Shopify Protect is a nice feature on shop pay orders. We sell high end products and chargebacks can be devastating to a small business. I'm giving 5 stars just for that feature alone. Well worth it.

Oak Ridge Supply
United States
2 months using the app
September 7, 2023

It was all good at first, I had to deactivate the shop to make some changes and now that I activated it again the app is showing this message " Your store needs to be on an active Basic Shopify plan or higher. "

I am active again already since yesterday and its still showing. I Need to speak to somebody about it.

Again, its amazing when its working.

The Borges Collective
United States
2 months using the app
Shopify replied September 12, 2023

Thank you for your review! I recommend uninstalling the app and reinstalling it for a new connection. -Emily, Shop Support

September 23, 2023

very good ,i like shop channel

Rugby Time
United Kingdom
2 months using the app
November 9, 2023

TOP APP :)

deluxezz
Austria
2 months using the app
September 28, 2023

good

Beautyclam
United Kingdom
2 months using the app
May 23, 2023

I am very happy with this app. The number of our orders has increased since we added the app. I would recommend it

Kawaii Heaven
Germany
2 months using the app
Edited July 5, 2021

404 error for us as well. Not sure whats going on. We've used this app as a consumer for a long time, and we'd love to add it to our store. UPDATE:
Went to our main page under Shop Channels and found that Shop app was installed. It shows the 404 error upon clicking to install, but it did install for us.

Mil Del Rio
United States
About 3 years using the app
Shopify replied July 7, 2021

Hi there, thanks for taking the time to review our Shop app! Glad to hear that you got the sales channel installed. We were seeing some 404 errors but those should now be clear. Thanks for the update! Have a great day, Brian Shop Support.

Edited April 5, 2024

Slowing adding a new audience to our platform.

No Brand For Less
Canada
Almost 3 years using the app
October 24, 2023

it's a good app. It helps bring customers and traffic to your page. would have loved it even more if there was a way to run ads and target those customers that are purchasing.

MALEVA
United States
Almost 3 years using the app
May 15, 2023

Shop is easy to use and navigate and is a good option for shopping and browsing through Shopify stores.

FireSale Games
United States
About 2 months using the app