Reviews (5,130)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and navigation, enhancing the shopping and selling experience. It features robust order tracking and organization, personalized product recommendations, and effective tools for increasing traffic and sales. The app's security and smooth checkout process build customer trust, while the support team is noted for their responsiveness and helpfulness.

Edited April 5, 2024

Slowing adding a new audience to our platform.

No Brand For Less
Canada
Almost 3 years using the app
October 24, 2023

it's a good app. It helps bring customers and traffic to your page. would have loved it even more if there was a way to run ads and target those customers that are purchasing.

MALEVA
United States
Almost 3 years using the app
May 15, 2023

Shop is easy to use and navigate and is a good option for shopping and browsing through Shopify stores.

FireSale Games
United States
About 2 months using the app
August 18, 2023

Easy to install, seamless to do business with, all around a joy. Thank you for the extra business to our store!

Cuyana
United States
About 2 months using the app
September 26, 2023

its a best apps among so far.

CEYLLON
United Kingdom
About 2 months using the app
Edited May 9, 2023

This app is amazing, my customers love how easy it makes it to check out. It makes it just as easy as using apple pay at checkout.

leadcloths
United States
About 2 months using the app
October 25, 2021

I've sent several email and no response, the shopify rep(3 of them tried to resolve the issue and recommend i call support but no response(via email). I'm losing money on the shop app because no agents are available to help me.. Can i get a representative to call me.

Can A Girl Catch A Break Chic Boutique LLC
United States
Over 3 years using the app
Shopify replied October 26, 2021

Hi there, thanks for taking the time to review the Shop sales channel.

While Shop support does not offer phone support, we have a full team of specialists who are more then happy to assist in these cases. I have sent you an email so that we can discuss your needs in more detail. I look forward to supporting you and answering your queries regarding the Shop app and sales channel.

Dee, Shop Support team

October 31, 2023

I give Shop 4 Stars because when my customers can't pay for there order entirely they can use Shop and get 4 equal payments to pay it off. Customers tend to like this arrangement.

Jazmine & Yazmine Designer Boutique
United States
Over 2 years using the app
May 13, 2023

Easy to use and configure. Has brought in some additional customers! I like the package tracking Shop offers, it's quite nice.

Blue Owl Shop
United States
Over 2 years using the app
October 19, 2023

I like the concept as it's a direct competitor to Amazon. I wish there were more marketing options.

Skiff Life
United States
Over 2 years using the app