Reviews (5,664)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

February 15, 2025

Can´t install it nore activate Shop and there´s no point of contact to clarify

Aesparel
Germany
Almost 2 years using the app
November 30, 2024

It was really a pleasure to navigate through the shop. I therefore recommend to you positively to visit the shop to experience the same.

Pkt's Jewelry Gift Shop
United States
About 1 year using the app
November 13, 2024

I like it overall. However, I would like a more deliberate and linear approach to setting up shop.

Like instructions to open the site in another window, whereafter one might start in on a series of 15 videos in the first window, and after each one, swipe over the the next, so as to execute what was taught.

Where one went into it knowing:

"This should take 1-3hrs to set up, depending upon your familiarity with this kind of platform, so set aside that time and you'll be off and running before you know it.

And then we'll help you optimize from there with 20 min lessons every 2nd day, all geared towards immediate application."

There's just so much to wade through otherwise that it can feel like the menu at a legacy Jewish Deli.

You've got all the bells & whistles for the more experienced customers, but too many features tossed in too soon, can overwhelm for the lesser experienced.

This is not just you but a common issue in tech.

I would let someone indicate their experience level at get go, and only show them those features that are needed for their level until they are ready to unlock other features, on a gradient, as they get their basics in play.

Take a cue from gamers on gradients and skill-levels rubrics.

Tech segments on marketing but they should consider segmenting more on Product as well.

Similar to how coupons allow a company to sell the same product, at the same location, to a variety of income demographics, for different prices, without disrupting the market or significantly devaluing the product.

This concept should be applied to Product.

Same product, same place, available to many tiers of skill level and experience, with greater or lesser features to align with the same, without alienating the high-paying professionals who want all the frills and trils, nor those who only need to hum a baseline melody.

My two cents.

Door Knocker Blockers
United States
Over 1 year using the app
November 22, 2024

This company is all bot no human. They falsely accused my company of random things then I spent months getting any information that was rational because the 2 bots can't communicate. The humans were totally nice and completely misleading and time consuming for no reason. This business design is set to make you "rich quick" and spam people. They treat you like your customers, superficially with a lot of false promises. They only want you to make a buck off a toxic t-shirt. If you are a professional. Do NOT use this. They are not a professional organization by any sense of the term. If you have integrity you may not fit their guidelines.

Cascade Wellness
United States
Over 1 year using the app
November 29, 2024

Perfect app but why we don't have the right to run ads on this amazing app

Shopsteria
United States
11 months using the app
December 14, 2024

I've never sold anything on shop but i have used shop to track my orders and they are always accurate and timely about all my packages.

The Worlds Most Famous
United States
4 months using the app
December 28, 2024

Shop is very convenient! It makes checkout and tracking the order simple.

Inspire Hive
United States
5 months using the app
January 20, 2025

Best for IG/FB direct sales

Detroit Culture
United States
Almost 2 years using the app
October 26, 2024

I have an incredible experience on Shop’s platform! The entire process was seamless, from browsing to checkout. Their well-organized website made it easy for me to find exactly what I was looking for without any hassle. I appreciated how they provided detailed product descriptions and helpful reviews, making me feel confident in my choices.

The checkout process was smooth and secure, and I received my order quickly. The packaging was sturdy, and everything arrived in perfect condition. Their customer service team was responsive and genuinely cared about my experience, promptly addressing my questions. It was a refreshing experience, and I’ll be shopping with them again!

Cartor Stores
United States
Over 1 year using the app
November 22, 2024

Shop PAY IS A GOOD THIN GOOD THING AND IT HELPS TOO KEEP OUR INFORMAION SAVED SECURELY AND IT HELPS TOO PAY OR USE OUR CREDIT OR DEBIT CARD DETAILS WITHIN SECONDS AM REALLY IMPRESSED WITH THIS SERVICE I LIKE IT

Disobedience
United States
6 months using the app