Reviews (5,677)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product visibility and boosting sales, noting its user-friendly interface and easy setup. Key features like real-time order tracking, secure checkout, and personalized recommendations are valued for improving the shopping experience. Merchants also appreciate the eco-friendly delivery options and seamless Shopify integration, with customer service noted for its responsiveness and helpfulness in supporting marketing strategies and brand loyalty.

November 22, 2024

This company is all bot no human. They falsely accused my company of random things then I spent months getting any information that was rational because the 2 bots can't communicate. The humans were totally nice and completely misleading and time consuming for no reason. This business design is set to make you "rich quick" and spam people. They treat you like your customers, superficially with a ...

Cascade Wellness
United States
Over 1 year using the app
November 29, 2024

Perfect app but why we don't have the right to run ads on this amazing app

Shopsteria
United States
11 months using the app
November 22, 2024

Shop PAY IS A GOOD THIN GOOD THING AND IT HELPS TOO KEEP OUR INFORMAION SAVED SECURELY AND IT HELPS TOO PAY OR USE OUR CREDIT OR DEBIT CARD DETAILS WITHIN SECONDS AM REALLY IMPRESSED WITH THIS SERVICE I LIKE IT

Disobedience
United States
6 months using the app
November 13, 2024

I like it overall. However, I would like a more deliberate and linear approach to setting up shop.

Like instructions to open the site in another window, whereafter one might start in on a series of 15 videos in the first window, and after each one, swipe over the the next, so as to execute what was taught.

Where one went into it knowing:

"This should take 1-3hrs to set up, depending upon your ...

Door Knocker Blockers
United States
Over 1 year using the app
Edited February 15, 2025

The app works well overall. We particularly like that we get Seller protection against fraudulent orders. We have had some sales through Shop, and we highly recommend it to other stores. We look forward to additional improvements in the area of products and collections management--for example products in our store that are assigned to saleschannel Shop don't appear in Shop for reasons that are ...

ACCEXO
United States
10 months using the app
January 1, 2025

Does exactly what it should and that’s make things easier for the consumer. I’m at the beginning of this glorious journey but I already see the potential of my store.

Holiday Java
United States
13 days using the app
October 26, 2024

I have an incredible experience on Shop’s platform! The entire process was seamless, from browsing to checkout. Their well-organized website made it easy for me to find exactly what I was looking for without any hassle. I appreciated how they provided detailed product descriptions and helpful reviews, making me feel confident in my choices.

The checkout process was smooth and secure, and I ...

Cartor Stores
United States
Over 1 year using the app
February 15, 2025

I would highly recommend using Shop as a platform to sell your products.

Grumpy Guy Pens
United States
Almost 2 years using the app
December 15, 2024

i love it,, got most of my customers through shop pay

CelluMate
United States
About 2 months using the app
November 21, 2024

its good but if possible once we upload products to our shopify store its automictically sync to shop. For some reason not sure is it only me but i have to go through each product at shop app and sync to the shop. I have already sync product to all app stores from shopify but for shop i have to go through each item and link the the category and sync it to shop. if not nothing is on shop app ...

kwbetterhomedecor
United States
Over 1 year using the app