Shop channel

Name: Shop channel
Brand: Shopify
Rating: 4.4 (567 reviews)

Price: Free

Rating (4.4)

Reviews

567

Developer

Shopify

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin

About this app

Launched

September 22, 2020

Languages

English, Danish, German, French, Chinese (Simplified), Chinese (Traditional), Italian, Japanese, Spanish, Swedish, Finnish, Czech, Portuguese (Portugal), Dutch, Korean, Norwegian, Polish, Portuguese (Brazil), Thai, Turkish, and Vietnamese

The Shop channel is your control center for managing and optimizing your brand presence on Shop.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

Convert more sales with Shop Pay’s accelerated checkout
Build trust and increase transparency with the ‘Track with Shop’ button
Customize your mobile app storefront with assets unique to your brand
Engage and retain customers with personalized product recommendations
Measure Shop’s impact on your business with key performance analytics

566 reviews

Overall rating

4.4

Counts per rating level

71% of ratings are 5 stars
400
8% of ratings are 4 stars
45
3% of ratings are 3 stars
16
2% of ratings are 2 stars
13
16% of ratings are 1 stars
93

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless checkout, and customizable features. They credit it for boosting sales and customer engagement, with its personalized communication tools and detailed analytics dashboard being standout features. The app's reliability during high traffic events, easy setup, and split pay options are also praised. Merchants find the review and feedback system useful for addressing customer concerns, enhancing customer relationships, and increasing trust.

November 1, 2023

One of my clients loves the Shop app. She can easily place and order, pay with credit card and track her shipment all in one place. As the owner the ease of use is great except the fact that I have to go in and adjust product description on every added product. It is super convenient for me instead of having to pay an extra cost to web developers create an app for my store. The only limitation is the number of products that can be shown without going to websites. All in all its great!

Fru Gal Boutique

United States

8 months using the app

Shopify replied November 27, 2023

Hi, there! Thanks for your kind review, as well as your additional feedback! We will definitely provide that to our developers on your behalf for future considerations. Thanks again! - Skye

November 30, 2023

Absolutely amazing it's a must-have, it increases trust among customers good/bad reviews - trusted reviews matter the most and your ability to resolve them, additional in terms of category shopping shop app is currently at no.2 charts in the app store.

Babies Mart Australia

Australia

Over 2 years using the app

October 31, 2023

Shop channel is a neat, free plug-in that's available to all Shopify account holders. We've seen great results from customers preferring to one-stop shop by using the Shop app. Plus - it's now available on browsers, so even more reach for no more effort!

Friendly Soap

United Kingdom

Over 1 year using the app

All reviews