Shop channel

Shop channel

Price: Free
Rating (4.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 22, 2020

Languages

English

Works with

Shopify Flow, Shop app, Shop Pay, Shop Promise, Shop Minis

The Shop channel is your control center for managing and optimizing your brand presence on Shop.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales.

Take control of your brand presence on the Shop app. Ensure your mobile app storefront reflects your brand by integrating assets and customizing your store details. Manage products and collections to improve discoverability. Engage directly with customers, view and reply to reviews, and use automation to boost sales. Use Shop channel analytics to track impressions, favorites, orders, and sales. more
  • Convert more sales with Shop Pay’s accelerated checkout
  • Build trust and increase transparency with the ‘Track with Shop’ button
  • Customize your mobile app storefront with assets unique to your brand
  • Engage and retain customers with personalized product recommendations
  • Measure Shop’s impact on your business with key performance analytics

303 reviews

Overall rating
4
Counts per rating level
  • 58% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 28% of ratings are 1 stars
May 19, 2023

so far so good. Just started using this platform and already have a sale. Bit of an issue transferring from ebay due to categories. Same issue transferring to FB shops. Still has ways to work around but will take some time

Product Deliveries
Canada
16 days using the app
September 11, 2023

I love the app, but it definitely needs more details on how to run campaigns and use it to improve sales.

Periwinkles Cutters
United States
Over 2 years using the app
Shopify replied September 15, 2023

Thank you for taking the time to leave a review! If you are wanting to learn more about the customization options for the Shop sales channel you can find that in our Help Center here: https://shopify.link/N8L8. If you want to learn more about running ad campaigns on social media platforms or search engines, I recommend checking out their help resources directly. -Shay, Shop Support

September 9, 2023

Decent app. However, as a seller I'd like notifications when customers review products, as it is currently I have to keep checking it. Maybe I'm missing something? Good app though overall

The Good Soap - Let's Go Back To The Bar
United Kingdom
Over 1 year using the app
Shopify replied September 14, 2023

Hey there! Thanks for taking the time to leave a review. You can use the Shopify Flow app (https://shopify.link/mB8l) to create a workflow that will notify you whenever you receive a review. Feel free to refer to this guide (https://shopify.link/6kox) to create a workflow. You can select "Shop Review Published" as the trigger and "Send internal email" as the action. This is how the workflow should look: https://shopify.link/qWDy. -Summer, Shopify Support

June 18, 2023

Shop is the most convenient way to buy and allow customers to shop directly on Shop. Shop App make payments and purchase fast. Customers can easily saves their email address, shipping details and credit card for a more convenient experience. Most important customers have access to track order with delivery directly with the app, which increases trustworthiness towards my brand, because customers don’t have to go through their email to find their order status.

Pineapple N Baby
United States
3 months using the app
July 27, 2023

Okay, so first off, I've never had issues with Shop or customers themselves. I find the idea of getting more eyes on my shop a good thing, HOWEVER... I use a third party app and I noticed that on my Shop store, my wholesale listings are available for people to purchase from. My tags are set up so there is a retail side and wholesale side of my listings, so I'm not sure why people on Shop have access to my wholesale listings. But I need them to NOT be buying from my wholesale. This is going to screw up my inventory.

Fatty Pancake
United States
23 days using the app
Shopify replied August 16, 2023

Hi, thanks for taking the time to review the Shop channel. At this stage, our system for the Shop channel won't respect any wholesale rules that a store may have with their products. Wholesale merchants are also typically automatically not opted into Shop by default, in order to mitigate the risks that being featured in the Shop app could have for the store (ie. customers in seeing the store's wholesale pricing). If a merchant would like to still sell with Shop however, and accept the risk of special wholesale product rules in being ignored, they can opt in themselves by installing the app within their Shopify admin.

To sum up however, at this stage the Shop channel isn't compatible with stores that also offer wholesale pricing. I see how beneficial it will be to offer this feature however, so I'll be sure to pass on your thoughts and feedback to the most relevant development team for their consideration. -Kimi, Shopify Support

About this app

Launched

September 22, 2020

Languages

English

Works with

Shopify Flow, Shop app, Shop Pay, Shop Promise, Shop Minis

Built by Shopify

About Shopify

3.7 average rating

11 years building apps for the Shopify App Store

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