Reviews (284)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
June 9, 2024

Installed and un-installed the next day.
What is the point of this new app?

1866nippers
United States
1 day using the app
Shopify replied June 17, 2024

Thank you for taking the time and sharing this feedback. You can create new Order Printer templates (https://shopify.link/yeAa) for your invoices and packing slips, or you ...

August 15, 2024

Very Good. Simple and easy to use.nice app

imiba 生活百貨
Hong Kong SAR
10 days using the app
May 20, 2024

Is there a plan to return the shipping label, please? It should be simple, please do, it was what I used the app for.

Aroma Drop
Mauritius
3 days using the app
Shopify replied May 31, 2024

Hi, Mauritius. I do apologize but I'm not sure what feature you're referring to. If you can reach out to us via Social Media with more information we can provide better ...

June 20, 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

Love Lee Fabric
Australia
About 1 hour using the app
Shopify replied June 26, 2024

Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful ...

May 15, 2024

Once customized it works well. I am disappointed that a new version is coming out. The version I am currently using is now being called the "Legacy" version. I was encouraged to install the new app. I did install it. All of the settings from the old app which I paid someone to customize do not carry over. Shopify must assume that all of their customers are efficient in back end programming. That ...

Suburban Wheel Cover
United States
About 2 hours using the app
May 16, 2024

We have used the Shopify in-house app Order Printer to print custom pack slips for many years. This is a nearly identical replacement of the Order Printer (legacy) app but with some changes to the liquid variables. There are two help pages you will need: "Liquid variables and filters reference for Shopify Order Printer" and "Migrate from the Order Printer app to Shopify Order Printer".

Seattle Thread Company
United States
1 day using the app
May 17, 2024

I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).

Even after I set up the templates the way I'd like and the previews showed the ...

StickyRiceCompany
United States
24 minutes using the app
Shopify replied May 29, 2024

Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, ...

June 13, 2024

WHYYYY in the world change something that was working great??

I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette ...

Elva's All Naturals
Canada
14 minutes using the app
Shopify replied June 18, 2024

Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support

August 10, 2024

was worried because there were many one-star reviews, but I found the app to be perfectly fine and very satisfactory. Perhaps the negative reviews are part of a campaign to push people toward paid apps?

You can quickly preview changes immediately after making them, making it easy to fix any mistakes. Even for Japan's invoice compliance, you can make the necessary adjustments with minimal CSS ...

BONCOURA Official Online Store
Japan
About 2 hours using the app
May 26, 2024

This migration was fairly straightforward but you need to engage the same developer that wrote your original templates. Seems like the variables now need to be explicit, the types have been made consistent for things like addresses, and there is a better hierarchy now so you can drill down in a more logical way to the thing you want to include. If I was writing templates from scratch, I would ...

Quilting Cat Crafts
United States
About 4 hours using the app