Shopify Subscriptions

Customers are allowed to choose a subscription, get the discount and then cancel the subscription after they have used the discount for the one purchase which defeats the whole point of a subscription. Customers must not be able to cancel until a minimum of 2 successful subscriptions.

I need way more options. I want to switch from Bold Subscriptions to use the shopify subscripitons but there's not enough flexability.

Does not allow you to see a list of contracts by plan. Does not allow you to export your subscribers. Does not give you any flexibility or management options.

Needs more options, we are unable to edit the recurring date of the future orders for our customers or even have an option to "run now" the order when customers ask. Please provide more optionality.

The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members.

There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it.

For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers.

The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.

Great idea but the app is a little buggy. Sometimes customer don't realize they've signed up for the subscription and the manage subscription page is showing us as an error for the customer. Not the best customer experience and i am hoping it will be resolved soon.

excellente app, mais il manque tout de même la possibilité d'offrir une semaine gratuite aux nouveaux clients de manière native

Grundfunktionen werden erfüllt, Bedienung ist shopify-typisch sehr nativ, und Kunden erhalten Zugang zu ihrem Abo über einen Account, müssen nicht noch ein extra Account bei einer Partner-App anlegen. Noch dazu Paypal-Zahlung möglich. Habe nichts auszusetzen.

If there could be a way to add additional information when looking at subscriptions from within the orders section, such as adding the product code/ sku. This would be very helpful, as it would make it much easier for the customer service team when speaking to the customer to tell me directly what the product code is for an item and the customer can just simply input this code and up pops the item on their page.

it is limited - customers want to be able to add one off products to their subscriptions and can't. It's also not easy to find a customer within the app. It's very limited.