Shopify Subscriptions

Um, it works. Not a lot of customization, options for customers (like change billing/shipping date, add more products, etc) and lacking on analytics and retention capabilities. Best part is - it's free. If you are just getting started its a good app. We've been using it for about 6 months now and probably to the point of needing a more robust app that has more flexibility and features.

only works with new account setup, where users dont have passwords, instead a code is sent to their email every time. not to be funny, but not every customer wants to have to access their emails just to log in or shop. going to have to look for alternative subscription options and found lots of issues with it too, sadly.

Can you make it possible to purchase subscriptions in person through the POS Go machine? It is nice having the option online for customers, but some customers would prefer to start their subscription in person at our store (Dog Daycare).

The setup process is quite straightforward and user-friendly, which we appreciate. However, we have encountered several glitches, particularly with the subscription not updating from a two-month plan to a monthly one for our skincare products. Additionally, the subscription details are only visible in the footer. I have reached out to customer support, and it appears there is a bug affecting this functionality.

It's a very basic plug-in subscription app – you get what you pay for. We have quite a few frustrations with it from the back-end, and it's not user-friendly for customers to use on the front-end either. So do your research before you commit, as you may be better paying for a subscription service with more bells and whistles.

Very simple to set up - our customer started using it right away.

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It's just about OK. We had (and continue to have) glitches moving across from Recharge (that got expensive). Really basic subscription stuff like a customer wanting to postpone an order by a few days just doesn't look possible. Even the support help couldn't do it. Having significant doubts about this after a time-consuming migration. Be careful of this app - if you need anything above a super-basic sub, it's unlikely to be what you want...

Doesn't work for products that are only subscription - i.e. a one time purchase is not an option. The documentation says it does this, but when you set it up as documented customers get a "Variant can only be purchased with a selling plan" error message and can not buy.

Needs to serious improvements.
1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site.
2. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.