Reviews (103)

Overall rating
3
Counts per rating level
  • 34% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 32% of ratings are 1 stars
June 11, 2024

N\a

Tarawera store
New Zealand
3 months using the app
June 6, 2024

Good app if you prefer a free option

vapeX
United States
4 months using the app
June 2, 2024

an easy and free way to sell subscription-based products and services. I highly recommend giving it a try before considering third-party integrations.

Bijou Boutique
United States
About 2 months using the app
June 19, 2024

Simple

Trades of Hope
United States
8 days using the app
May 26, 2024

Added this app. The options are showing twice on my product page. 1st in the normal space. 2nd showing after the footer. Tried to get support. Shopify told me to speak to the app support? Its just brings me back to shopify support.

Who can give us support for this app that does not work.

Qahwah Club - Speciality Coffee
United Kingdom
4 months using the app
Shopify replied June 15, 2024

Hi there,

We have made updates that solve the problems you faced for the placement of the subscription widget

To ensure the correct placement of the subscription widget we recommend that

- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.

Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page:
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.

-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.

Hope this helps! We thank you for feedback that helped with the continuous evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

May 26, 2024

application simple et utile

Boutique Beauté & Santé 75
France
3 months using the app
September 11, 2024

A bit limited at this time. We were hoping we could do a limited time subscription (for example: a 12 mo. plan), but that is not possible. We also were desiring to send a different product or product bundle each of those months, but you are limited to the same item(s) every month.

Grow Goodness
United States
41 minutes using the app
May 15, 2024

App doesn't work at all. People try and subscribe (I tested myself) and it still shows as 0 active subscribers. Moved from another app to this and have now lost all my subscribers - so thanks very much.

Sweet Hamper Company
United Kingdom
4 months using the app
Shopify replied June 15, 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is valuable. Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

In the meantime, there is more information on how to migrate customers from other apps to our subscriptions app. I am linking it here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export

Hope this helps resolve this issue if it's related to importing exisiting contracts from another app!

Best,
Ameya Bongale
Product Manager, Subscriptions

May 21, 2024

Pleins de soucis avec.
Les modes d'expedition n'apparaissent pas (point retrait n'apparait pas)
Vous ne pouvez pas personnalisé la bannière

Miave Food
France
8 days using the app
Shopify replied June 15, 2024

Bonjour,

Nous sommes désolés que vous ayez rencontré des problèmes lors de l'utilisation des abonnements Shopify. Vos commentaires sont cruciaux pour nous.

Bien que notre application soit conçue pour des cas d'utilisation simples, nous informerons notre équipe de développement des besoins que vous avez soulignés pour la future version de notre application.

Veuillez contacter nos équipes d'assistance afin que nous puissions poursuivre la conversation et vous aider à résoudre les problèmes.

Best,
Ameya Bongale
Product Manager, Subscriptions

May 2, 2024

Too many glitches. Works sometimes. Most of the time it doesn't work. However, I found a workaround, which is ridiculous that I have to use...

You have to click the first variant, select your duration, and then click add to cart in order for any of the other variants to populate as subscriptions..

For example, I sell coffee, so I have to select Light roast, whole bean, then 4 week duration, then add to cart, then the subscription will populate (even if I don't want a light roast subscription). However, if I try to select any of the other variants (medium or dark roast) before I add the light roast to cart and delete it from the cart, the subscription will not populate for any variant other than the 1st selection.

WOW! What a useless app, and it's been in BETA forever then launched with a tremendous amount of glitches. Please fix these issues

I Prefer Craft Coffee
United States
3 months using the app
Shopify replied June 15, 2024

Hello.

Thank you for taking the time to give us feedback and apologize that you ran into issues using Shopify Subscriptions.

I replicated the steps on the Deli Donut Blend on your store, but could not uncover any glitchy behaviour. All the variants displayed the subscription option every time.

However, if you are still running into any challenges please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager, Subscriptions