Reviews (103)
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The setup guide is bugged, but the app is working as intended. I'm glad this app is finally native and free. Please add more features and continue to work on bugs. This app has so much potential. Thank you!
Worst app ever!!! Won't let you correctly separate discount codes per item only per Package. And also, if you use this app on one item, then on every single item that you sell, it will show an option for a monthly subscription. Poorly designed.
Hello,
Thank you for taking the time to provide us with feedback.
Please reach out to our support teams so we can continue the conversation and assist in solving the issues your issues.
We value your contribution towards the evolution of our app.
Best,
Ameya Bongale
Product, Shopify Subscriptions
does this work anymore????
Hello,
We apologize that you ran into issues using Shopify Subscriptions.
Yes, the app is working and supports simple subscription functionality and use cases.
Please reach out to our support teams so we can continue the conversation and assist in solving the issues that you may be facing.
Best,
Ameya Bongale
Product Manager, Subscriptions
I'd give ZERO stars if I could, this app is a complete waste of time. It's pretty clear that they have no interest in fixing any of the issues when customer support advises that the best course of action is to speak to a third party dev... why would I do that when it's built by Shopify and enabled on a Shopify built theme with no alterations or any additional code. Such a joke, clearly don't know what they are doing given that it was launched after the beta version had numerous bugs.
Hello,
We're sorry you're having trouble with our app.
We are here to help and if you need any assistance you can certainly ask the support team member that you are interacting with to reach out directly to our product team.
In the meantime, our help documentation - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup continues to be a valuable resource for information for setting up and using our app.
I hope this helps
Best,
Ameya Bongale
Product Manager, Subscriptions
I was looking for a subscription app and left this one to last, because of the poor reviews. But none of the others did what I needed, so I tried this one. And I like it so far. Some reviews said customers can't manage their subscriptions, but they can. This one has the best features for free, and has the nicest interface and easiest integration in my opinion.
User Beware! You would think that Shopify would understand the wants and needs of their store owners and the behavior of customers. In this instance at least, they have failed miserably! There is no functionality to this app except for having subscriptions that customers never want to change. All of the niceties to assist your customers or even analyse your subscriptions are gone.
At this point I don't see how we can keep this app.
Hi,
Thank you for taking the time to provide us with feedback.
While our app is designed for simple uses cases, we will inform our development team of the needs you have highlighted for the future release of our app.
We value your contribution towards the evolution of our app.
Best,
Ameya Bongale
Product, Shopify Subscriptions
Facile à installer et à configurer. Excellente application
The app is fine, but it's useless because of how it handles shipping rates. Basically, it only allows having 1 shipping rate. So, if you want to offer Pickup $0 and Shipping $N, you can't do it. It will always show Pickup $0. It's super important that they fix this...
Hi there,
Thank you for taking the time to provide us with feedback.
We are working on enabling shipping rates on our app. Please stay tuned !
Best,
Ameya Bongale
Product, Shopify Subscriptions
Easy to set up and use,only been using for a week and already seeing benefits.
excelente