Reviews (340)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.

September 11, 2024

Highly recommended, incredible support service.

Totamona
Spain
13 days using the app
May 10, 2024

Really great support working after hours to ensure our technical issue was resolved!

Solenco South Africa
South Africa
About 3 years using the app
May 24, 2024

James is briliant

Second time he has helped me.

Shoppingfeeder is a MUST!!!

GiftsEngraved.co.za
South Africa
3 months using the app
December 13, 2023

Absolutely horrific customer support, can't create a new account on shopify store

Miandmolly.co.uk
Poland
3 months using the app
ShoppingFeeder replied December 14, 2023

Hi Filip,

I'm really sorry to hear this. We replied to your message through Shopify support and through our own "Contact Us" form immediately, stating that you already had an account with the same email address as the new store you're trying to sign up. We offered directions to re-open your old account. You didn't reply to either support message, so we were not able to continue the steps to get your new Shopify store reactivated.

Please be so kind as to reply to either of the messages we've sent you so we can continue.

November 10, 2017

Been using this app for about 6 months now and have it installed on two websites. Overall it works very well and is reliable and robust solution. Many integration options to choose from. Support very responsive and helpful. Happy customer.

Bluestreak Crystals
United Kingdom
About 7 years using the app
November 14, 2017

Henri is my Heroo. Thanks Hanri for all help

Large Wall Art
United States
Over 6 years using the app
January 31, 2018

We just started using this App for both Google and Bing shopping Ads. Henri was super helpful to get us up and running. Very useful report on any issues with the feed to track down and fix. We plan to use it for Facebook feed too. At the end of the day, most Apps in this space will do something similar, but the support would make all the difference. I highly recommend it.

Restaurant Products
United States
About 6 years using the app
April 2, 2019

Shopping feeder is very versatile and accomplishes all our feed needs, and their customer service is very hands-on and will walk you through everything you need to know.

MPG Sport CA
Canada
About 6 years using the app
April 2, 2019

Shopping feeder is very versatile and accomplishes all our feed needs, and their customer service is very hands-on and will walk you through everything you need to know.

MPG Sport USA
Canada
About 6 years using the app
December 6, 2017

The customer support is just awesome. Henri walked me through the issue and we had it fixed 10 minutes after I initiated a help session. The platform makes managing my google feed a snap. You can edit the feed details directly in the ap, saving me tons of time. I highly recommend shoppingfeeder to anyone.

Haibeauty
United States
Almost 6 years using the app