Reviews (341)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.

September 11, 2024

Highly recommended, incredible support service.

Totamona
Spain
13 days using the app
May 10, 2024

Really great support working after hours to ensure our technical issue was resolved!

Solenco South Africa
South Africa
About 3 years using the app
May 24, 2024

James is briliant

Second time he has helped me.

Shoppingfeeder is a MUST!!!

GiftsEngraved.co.za
South Africa
3 months using the app
December 19, 2024

We use the ShoppingFeeder app and are very happy with it. We really appreciate the support, which always helps us quickly with everything.

Tezendo
Czechia
About 1 month using the app
February 7, 2023

Been a subscriber to this app for many years. Has worked flawlessly in all that time. Support is friendly, knowledgeable, speedy and sorts any problems if they arise swiftly. Can't hesitate in recommending them.

PATCHERS
United Kingdom
Over 5 years using the app
ShoppingFeeder replied February 10, 2023

We love it! Thanks for this glowing review! We should send you a ShoppingFeeder patch! :-)

August 16, 2022

Great app. Easy to use and has helped us integrate into a lot of systems. The customer support from James has been fantastic.!!!

IOTREND
South Africa
Almost 5 years using the app
ShoppingFeeder replied August 23, 2022

James really is an expert in his field. Thanks so much for this great review! Onwards and upwards!

May 11, 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
South Africa
Over 3 years using the app
June 7, 2023

I really am happy with the support and service for this product feed. Thank you so much for the hard work and dedication.

Sock Panda
United States
Almost 3 years using the app
Edited February 5, 2024

This app and the support are great, sync to google and other marketplaces and have many options to modify. thank you!

Balardi
United States
Over 2 years using the app
ShoppingFeeder replied February 5, 2024

Hi Aviram, we have discussed your issues and we have solved all of them in good time. When you contacted us, we were away from the office as discussed, but there were no urgent issues which required attention. We imagine that you're loving ShoppingFeeder since you've been using it for over 2 years. Hopefully you will consider a positive review in the future.

September 18, 2022

When we first looked at feed maintenance apps, we went through a whole bunch before someone recommended ShoppingFeeder to us. What drew us initially was the fact that it was already well established in South Africa (where we are located). James assisted us from the start and made setting up -> publishing a literal breeze. I never had to go through ample support emails. He simply sent me a Google Meet link and we did it live. It took him a matter of minutes, where it would've taken us hours. This app is TERRIFIC!

QuickTech SA
South Africa
About 2 years using the app
ShoppingFeeder replied September 19, 2022

Thanks for this considerate, thoughtful review! We're so glad to have you as a customer and hope to keep helping you on your way to big things!