Reviews (7,416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use and effective setup, noting improvements in sales and site traffic due to its social proof features. The customer support, especially from team members like Fecho, Fernando Silva, and Judith, is frequently highlighted for being prompt and helpful. Merchants also appreciate the customization options that allow for a tailored experience, enhancing customer engagement and increasing average order values. The professional appearance of the app further boosts customer perceptions.
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The best app I've ever installed. It definitely generates sales for your store if you know how to use it. You will eventually get use to the app since they have a user-friendly design
Love how easy it is to set up and get started. Perfect for a newby like me.
great app!!! love it so much very happy
Looks really promising. Thankful that they have a free version, which is helpful for my small biz that's just starting and not having much earnings yet. Will upgrade to the paid version after getting a more significant sales growth.
good so far! Just getting started, thanks.
I has issues finding the free plan but got a helpful email from the provider, so I changed my plan. I am waiting to see how this app will perform, thanks!
Great app so far so good! I highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We contacted the support team in April 2022 about an issue with the review pop ups showing the incorrect city of almost all customers. It shows only one city, which is the one our business is based at. Imagine visitors seeing all such review pop ups with the same city. Wouldn't they feel suspicious of those reviews possibly being all fake, while they are in fact, all valid?
This issue has been ongoing and unresolved, despite us having contacted the support team since April 2022.
We granted collaborator access in April 2022. According to Shopify, no one has logged on to look at our issue since then.
We're very disappointed in the extremely poor customer service. Very unprofessional.
Feb 15, 2023. Hi! We are very sorry that this issue hasn't been resolved yet. This is definitely not the quality of service that represents us.
Although not an excuse - we recently went through some changes in the administration as well as with most of the team.
Please know that we have requested our new engineering team to prioritize this issue and we'll be following up closely until solved.
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Thank you for your review, Do let us know if you need any further assistance or tips :)
-Waqas.
I USE THIS APP TO HELP ME MAKE CONVERSING EASIER. ANY NOTIFICATIONS I GET SEE IT STRAIGHT AWAY. THEREFORE I DONT HAVE TO KEEP MY CUSTOMERS WAITING
Loving this app so far! I have loved sites with this when I'm a customer, and I am so happy to have it added to my own!