Reviews (163)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective fraud prevention and chargeback protection, noting it reduces the need for manual order verification, especially for high-value items or large volumes. The app's guarantee provides financial security, with many reporting significant savings from avoiding fraudulent transactions. Features like detailed fraud analysis and transaction scoring are crucial for quick decision-making, and its seamless Shopify integration and user-friendly interface are ...

February 2, 2014

This program excellent. It's a little pricey but it's worth it

Divas Palace
United States
Over 1 year using the app
January 8, 2015

Signifyd is absolutely fantastic! This is a MUST HAVE app for any businesses, big or small. I've been hit by chargeback and fraudulent orders before so fraud prevention is one of my top priorities in running my online store. They take the guessing game out and do the work for you. I like how they score each transaction so that you can make an educated decision on whether you should process an ...

Buy Baby Buggies
United States
Over 1 year using the app
September 18, 2013

Signifyd has been a great app for us because we can trust that this will filter the fraudulent orders. We no longer need to check and review each order. I love how I can customize the settings to fit to our business needs. There is no setup work either as all I have to do is log in and my shopify orders are all in the homepage. This app has been extremely easy to work with.

2020AVE
United States
Over 1 year using the app
Edited June 10, 2018

This app installed very easily and required very little configuration from me. It gives us the security we need to confidently ship our orders.

https://www.Kinkytoy.store
https://www.kinkytoy.shop

Yourturnkeystore 243
Canada
Over 1 year using the app
Edited October 22, 2018

Great customer support. Great app against chargebacks due to fraud or unauthorized charges.
Regards
Jan

Dropnos
United States
Over 1 year using the app
April 26, 2018

We haven't had any chargebacks for fraud, yet, but this app has given total peace of mind. I decided to install the app after two orders came in in one day for higher ticket items both flagged medium risk by Shopify. I was spooked to fulfill the orders, even though they looked fine to me. Signifyd takes all that away. Even when Shopify gives us the orange triangle, we have Signifyd to double ...

Jt Home Away
United States
Over 1 year using the app
February 8, 2017

Great app. Provides tools and a lot of essential and detailed information to help prevent fraudulent orders. Very well organized.

www.axesschronos.com

Ax Ch
United States
Over 1 year using the app
April 20, 2017

Had a chargeback from a fraudster. Signifyd paid me out in 1 day after submitting to them! I was skeptical about the service and the fees they charge, 100% a believer and would recommend to everyone selling online. Protect yourself!

Droneshopcanada
Canada
Over 1 year using the app
May 1, 2014

What i like about this product is that it integrates several different scoring algorithms when determining if an order is potentially fraudulent. In addition to saving me money and frustration, the developers behind this product actually answer the phone and are responsive. Thanks!!

Black Sheep Arms
United States
Over 1 year using the app
April 4, 2018

This app has saved and made me money. Made me money because it gives me the confidence to send goods out that I think might be fraudulent, but turns out they aren't, and saved me money because even when my merchant provider has passed a transaction, Signifyd has flagged it as fraud!! And even the one item I did make a claim I had my money back in 24 hours, fantastic service.

Cloud Vaping Uk
United Kingdom
Over 1 year using the app