Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.
A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!
Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing
The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store
Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.
A must have app for our store. We had some customisation request, Amit and team worked very quickly to get it done for us. Absolutely recommend this app as well as the team for any kind of app support. Well done!
Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...
Very nice app. Thank you for the great service!
This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers.
When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google.
I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!
Very nice and instant support and not expensive.
I will recommend to small business or who sell some products that may have many professional issues.