Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

May 11, 2017

This app is amazing. I have worked with many apps and I don't leave many reviews anymore because most are disappointing nowadays. But this one..

You need this.It is lightening fast. It will help your store, customers and SEO immensely. The support in top-notch.

It is such a well built app with a modern dashboard. I can't believe it is being offered for free. And even the premium version is only $4.99.

Amit thank you so much for this.

This is one of the must have apps of 2017.

Welfmshop
United States
10 months using the app
June 26, 2017

Great App!

Easy Installation & Customization also quick support from Skype.

Ren Lifestyle
India
9 months using the app
April 6, 2021

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

The Tool Haven
Malaysia
9 months using the app
November 26, 2018

The app support has been outstanding! They address all questions promptly and helped with all of the set up for my team! I highly recommend this app!

msag
United Kingdom
8 months using the app
April 27, 2018

This app is really great and now I have questions and answers on my Shopify site.
Customer support was so helpful, thank you Amit. I wanted the Questions and Answers link to be inline with the Reviews link and Amit sorted it out for me. Have a look at the result on my site. Go to https://www.graffhamglobal.com and choose one of the online courses and you will see the inline result underneath the product title - thanks again.

Graffhamglobal
United Kingdom
8 months using the app
October 4, 2016

Really impressed in the app and the response we are recieving from our customers! Great app to have.

Vintage Market Design
United States
8 months using the app
July 25, 2019

Super impressed with the support for this app. They handled the installation to my store, and customized it exactly how I wanted it. Thanks guys!

The Treasure & Gold Company Pty Ltd
Australia
8 months using the app
October 1, 2016

Simple but powerful app to help our visitors ask a question and get a quick reply.

Chairs4gaming
Canada
8 months using the app
November 22, 2022

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

proaimusa
United States
8 months using the app
June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

NAIPO.de
Germany
8 months using the app