Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

March 5, 2019

Nice app they offer great support they help me solve my issue and the application it's a nice application gladly recommend it

LuckyShopTreasure.ca
Canada
5 months using the app
September 6, 2019

very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.

atjewels.in
India
5 months using the app
August 24, 2020

Very helpful and helped solve all my issues quickly when I had a problem. Would highly recommend. Thanks for the help!

Modern Garage
Canada
5 months using the app
November 24, 2021

Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)

designertuin
Netherlands
5 months using the app
January 18, 2023

I love this app! A readable Q&A section on your product pages is HUGE for SEO and helping to drive organic traffic to your site from search engines. A must have app.

Axe Row
United States
5 months using the app
July 9, 2021

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Lighting With Innovations
United States
5 months using the app
March 20, 2017

Great and fast support.
This app is simple but work exactly the way I need. Just simple Q&A, no fancy "ask your previous customers" feature, which I don't want.

And I can customize the front end language, a must-have for me and those who face non-English market.

Great app.

Unature
Taiwan
4 months using the app
March 29, 2022

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

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Japan
4 months using the app
August 23, 2018

I was having trouble getting the App to show on my site. I was worried that a new theme I switched over to had some code that prevented it from showing up. So I asked about this problem on the live chat and went about my morning trying to figure this out. A short while later Amit responded and said they need to insert the code into my theme and could do it in the next 24 hrs.

Luckily I figured out where to past the code and got the app to show on my product pages. I ultimately wanted it to appear in it's own tab. I emailed Amit back and said I had it covered. But instead Amit emailed me back and said he installed the code and put it in it's own tab without me asking him for that. Overall I got amazingly fast and friendly service and got more than I asked for. This app is awesome and the people/support behind it are even better!

Maverick Mobile
United States
4 months using the app
August 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Buck Stalker Attractants
United States
4 months using the app