SMPS Product Question & Answer

SMPS Product Question & Answer

Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
    245
  • 4% of ratings are 4 stars
    12
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    9
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

Edited December 11, 2016

Overall I would recommend if you think your customers would need this feature. Support is excellent.

Technical problems:
- adds 14kb to every single page, lowering your google page speed rank.
- javascript isn't minified or cached

Feature problems:
- questions and answers don't have a date-time.
- duplicating products causes the app to break because you'll be showing questions from one product in the other.

Kindlecentre
Australia
30 days using the app
October 2, 2016

As others have said installation was easy just adding one or two lines of code (if you want the extra button which I choose not to install). The hard part is done for you when you click the install button :).

I am sure my customers will find this useful. Looking forward to seeing how well it works for me.

Designs By Dees Hands 2
United States
12 days using the app
2
2