Reviews (270)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer interaction on product pages by allowing public and private Q&A, which also boosts SEO with fresh content. It features integration with tools like Klaviyo and customizable options to match store themes. Merchants find it easy to install and operate, and praise the support team for their responsiveness and efficiency in handling customization and technical issues.

November 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

AVStore.in
India
About 6 years using the app
August 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

North Country Fire
United States
About 6 years using the app
October 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

The Journal Shop
Australia
Over 5 years using the app
Edited December 17, 2018

This is a wonderful app! We got several leads from potential customer asking questions about our products, and I would strongly recommend this app for anybody looking to increase customer engagement. We also use it on our FAQ page for easier question submission. The customer service for the app has been absolutely wonderful. This is our second product from Simprosys InfoMedia, and they are always 100% consistent.

Lounge Decor Plus
United States
Over 5 years using the app
May 6, 2019

This app is great for building content and saving time answer repetitive product questions.

Support is phenomenal. I had a small issue and they were able to resolve quickly.

Game Room Shop
United States
Almost 5 years using the app
April 14, 2022

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Candlemart.com
United States
Almost 5 years using the app
Edited March 29, 2019

this app was super easy to install and lighting fast customer support when I had a question and best of all it Works

We Play Well Together
United States
Almost 5 years using the app
January 5, 2024

I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much!- A 5 years old user

Cakra EDC Gadgets
China
Almost 5 years using the app
Edited June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Emu Joy
United States
Almost 5 years using the app
February 10, 2023

So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.

Soothing Company
United States
Over 4 years using the app