Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

Edited March 4, 2022

Feb 2022 Update-
Still love the app. Great support to fix integration issues! Original Review-
I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set

Wee Boats
United States
Over 7 years using the app
August 16, 2016

Easy to use with quick support system! Would recommend.

Ellis And Friends
New Zealand
Over 7 years using the app
Edited August 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!

The original review for Simprosys' apps:

This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Destination Gold Detectors
United States
About 7 years using the app
May 10, 2017

Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!

Expression Tees
United States
About 7 years using the app
October 12, 2016

App was easy to install & looks great on the site! Cant wait to see questions start rolling in I think this will be a great addition to my site

Hyper Fitness
Canada
Almost 7 years using the app
January 30, 2018

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO.

Amazon publishes their customer questions so you should be doing this also.

Hollywood Mirrors
United Kingdom
Over 6 years using the app
August 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

North Country Fire
United States
About 6 years using the app
Edited August 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

Steelhorseaudio
United States
Over 5 years using the app
Edited April 15, 2022

Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop

Amdivetest
United States
Over 5 years using the app
October 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

The Journal Shop
Australia
Over 5 years using the app