Reviews (267)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle customer questions directly on product pages, boosting engagement and sales. It enhances SEO, reduces customer service queries, and is easy to install and integrate. The support team is responsive, and the app works well with tools like Klaviyo, making it suitable for all technical levels. Merchants also value how it improves transparency and helps them better understand customer needs to refine their products.

January 20, 2022

The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.

Ultra Seller Shoes
United States
7 days using the app
August 10, 2020

It was easy to install and I had almost everything working perfectly. Then when I couldn't get the last bit right, Milan was really kind, patient and super quick to help solve the issue. Thank you so much for your app & great support.

PALAVA Japan
Japan
6 days using the app
June 30, 2022

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

The Bedroom Emporium
United States
6 days using the app
November 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

AVStore.in
India
6 days using the app
May 5, 2023

Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.

Oh, Susannah
United States
5 days using the app
April 13, 2021

During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.

Knac Knac
United States
4 days using the app
March 6, 2023

Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com

AlarmSystemStore.com
United States
4 days using the app
August 27, 2019

I haven't had anyone use the app yet but it seems good. The support team behind it is really good though. I couldn't figure out where to put the code in order for the buttons and question window to be where i want them, and the support team went through and did it for me. Now it looks great on my store pages.

NerdgasmEmbroidery
United States
3 days using the app
October 3, 2016

Just getting started with this app. I hope it will help with my customer interaction and sales.

Sunkissedjewelryshop
United States
3 days using the app
November 7, 2020

I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result

NINTE
Hong Kong SAR
3 days using the app