Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good
This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.
I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392
I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!
This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.
This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!
Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more
As others have said installation was easy just adding one or two lines of code (if you want the extra button which I choose not to install). The hard part is done for you when you click the install button :).
I am sure my customers will find this useful. Looking forward to seeing how well it works for me.
This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!