Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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Extremely easy app to install, configure and integrate on your website. Really love the dashboard and it's super easy to add your own questions and answers to your products as well. Very intuitive and easy to design to seamlessly integrate with your website's design.
fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good
This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.
This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.
This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
Looks nice does the job. The only problem is once you publish a question, the question is published forever. If you delete or unpublish the question, the questions still remain visible on your store. I have contacted support 4 or 5 times and they have removed the individual question, but they have not given me a way to do this myself.
So anytime I want a question removed I have to wait 1-2 days for someone on their team to manually delete the question for me. Very inconvenient and just doesn't make sense.
Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!
Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more
Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.