Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement, driving organic traffic, and boosting SEO. It's praised for its user-friendly interface, seamless website integration, and direct question-asking feature on product pages. Merchants value the clean backend, mini FAQ pages creation, and affordability. The support team is commended for their quick and efficient problem-solving. The app is also noted for reducing customer service workload and increasing conversion rates and sales.

March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

United Kingdom
26 days using the app
Edited August 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

United States
12 days using the app
October 6, 2018

This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!

3D Printers Depot
United States
9 days using the app
June 12, 2020

Outstanding app which helped me increase my productivity and decrease the number of questions.
Great support. I needed a little help with my site. Quick and efficient.
Price is extremely affordable. I picked the pro plan because of the mailchimp integration.

Un Lieu de Lumière - cours à distance thérapies énergétiques
1 day using the app
August 10, 2017

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

My Custom Kids Books
15 days using the app
June 30, 2016

Extremely easy app to install, configure and integrate on your website. Really love the dashboard and it's super easy to add your own questions and answers to your products as well. Very intuitive and easy to design to seamlessly integrate with your website's design.

Robot Cleaner Store
United States
18 days using the app
August 27, 2019

I haven't had anyone use the app yet but it seems good. The support team behind it is really good though. I couldn't figure out where to put the code in order for the buttons and question window to be where i want them, and the support team went through and did it for me. Now it looks great on my store pages.

United States
3 days using the app
June 29, 2020

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
United States
About 20 hours using the app
November 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

6 days using the app
July 6, 2019

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

3 days using the app